Mortgage Loan Coordinator I

• An organized, detail oriented professional who can manage multiple priorities in a fast paced environment
• Someone with mortgage or loan documentation experience and strong communication skills
• A dependable team player who values accuracy, compliance, and delivering excellent member service

• Coordinate residential mortgage and home equity loans from application through closing and funding, ensuring all timelines, guidelines, and requirements are met
• Communicate clearly with borrowers, real estate partners, and internal teams to explain documents, expectations, and the closing process
• Prepare, review, and manage disclosures, documentation, third party reports, and closing packages to ensure accuracy and compliance

Why Join Us:

• Heritage Family Credit Union is a dynamic and member-centric organization committed to making a positive impact on the lives of our members. We believe in delivering not just financial services but fostering meaningful relationships that enhance the overall well-being of our members and communities. With a focus on education, integrity, and community, we strive to be the preferred financial partner for our community.
  • Benefits Include:
    • Paid time off in addition to paid federal holidays
    • Medical, dental, and vision benefits to employees who regularly work 24+ hours a week
    • 401k match
    • Ongoing training opportunities
    • 8 hours of volunteer time with an organization important to you
    • Reimbursement each month for Gym membership (up to $25), hobby reimbursement (up to $25) and fresh local foods (up to $25 on a seasonal basis)

Salary Range: $20.54 - $25.68 per hour

Position Title: Mortgage Loan Coordinator

FLSA Status: Non-Exempt

Department: Mortgage Lending

EEO Code: Administrative Support Professionals

Reports To: VP Mortgage Lending

Grade: 7

Summary:

The Mortgage Loan Coordinator supports the processing, closing, and funding of residential mortgage and home equity loans in accordance with HFCU and investor guidelines. This role issues required disclosures, orders and reviews reports, prepares and reviews closing documents, performs pre-closing quality control, and ensures loans are closed and funded accurately and on time while providing a positive experience for all parties.

Essential Functions:

• Communicate clearly, timely, and accurately with borrowers and all essential parties to ensure a positive experience, including explaining mortgage documents, requirements, timelines, expectations, and the closing process.
• Prepare, issue, and track required disclosures and documentation for mortgage and home equity loans from application through closing, ensuring compliance with all required timeframes.
• Request, obtain, and review borrower documentation, verifications, and third party reports to ensure loan conditions and requirements are satisfied prior to closing.
• Review loan files prior to closing to confirm all processing conditions are met, documented, and ready for execution.
• Prepare, review, and coordinate accurate closing documents and ensure loans are closed and funded timely, including completing funding transactions, wires, and required system updates.
• Ensure all processing, closing, and funding activities are completed accurately and in compliance with federal, state, investor, and mortgage lending requirements.
• Maintain predictable and reliable attendance.
• Perform other related duties as assigned.

Qualifications:

• Education:

o Minimum High School Diploma or GED required.

• Experience:

o Previous mortgage experience or experience dealing with loan records preferred.

• Skills:

o Strong organization, communication, ability to multi-task, attention to detail, comfortable in a fast-paced work environment.

Physical Requirements:

Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

Work Environment:

• Professional banking environment.

BSA/Risk: Employees will ensure adherence to BSA (Bank Secrecy Act) and risk compliance standards in all job responsibilities, maintaining the organization's regulatory integrity and mitigating potential risks.

Equal Opportunity Employer: Heritage Family Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.