New Job Opportunity - Desktop Support Technician II US
Open Systems IncPosition: Desktop Support Technician 2
Location: 46950 Bradley Blvd, Lexington Park, MD 20653
Duration: 3 Months (Contract to Hire)
US Citizenship or Green Card Required
Description:
• What will the primary day-to-day responsibilities entail for this person?
• Machine configuration/Software break-fix (Windows-Apple IOS)
• Deskside support services (deskside and remote)
• Hardware break/fix (HP-Dell-Apple). Onsite hardware repair
• Client incident updates (in person/on the phone/ Service Now)
• Process parts ordering and returns
• What are the TOP 2 required skills that candidates must have? Deskside software/hardware and customer support experience
• How many overall years of experience should this person have? 2+ years of deskside support experience
• Do they need any specific certifications or education? A+, HP, Dell
• How many miles per day will the contractor be driving? Est 43 miles one way every 2 weeks for client site visit
• What radius range should candidates be located from the job location? Candidate will be supporting Lexington Park MD office primarily and traveling to the Dalgren, VA office every two weeks for onsite support.