NOC Technician II - HYBRID - W2 Only - Ciena & Cisco

Job Types: Full-time, Contract

Pay: 20-22 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Job Details:

• Hybrid - 3-4 days/week (1st couple of weeks full-time in the office)
• Local candidates only - Charlotte, NC 28277
• Do candidates need to be local to interview? Yes
• Will they be required onsite? Eventually yes, but remote for now.
• Onsite requirements? 5 days/week or Flex Onsite Schedule 2-3 days per week/month? Eventually yes 4 days.
• Potential to Convert FTE? Yes
• Target Years of Exp: 2-5
• Top 5 Must Haves: Candidates must have exp troubleshooting Optical Transport & Ciena & Cisco.

Experience: Minimum of 2-3 years of experience working in a telecommunications environment. Experience/training on voice and data communication networks and the individual elements within those networks, data/wireless communications principles

Key Competencies: Ability to resolve network and customer-initiated incidents quickly and effectively while communicating in an empathetic manner with our customers. Self-awareness and willingness to escalate issues and follow up to ensure incident resolution. An analytical mindset that appreciates solving problems. Good computer and written/verbal communications skills, possess the ability to take on new, demanding challenges, demonstrate the ability to assume new levels of responsibility and deal effectively with other people.

• Must be able to demonstrate proficiency with the technologies listed below:
• Carrier transport circuit technologies such as Ethernet over Copper (EOC/EFM), ADSL, T1s, fiber services (DWDM), and Metro-Ethernet
• Network infrastructure, DNS, IP Subnetting
• Dynamic Routing Protocols (BGP, OSPF, RIP and EIGRP)
• Telephony based technologies (TDM, Converged, VOIP, SIP, etc.)

Sincerely,

Puja Chawla

Sr. Manager, Talent Solutions

Primus Software Corporation

Direct: