Office Support Specialist

Office Support Specialist

Part-Time 25-30 Hours per Week In-Office Advance, NC

THE ROLE

We are looking for a reliable, organized, and people-friendly Office Support Specialist to keep our office running smoothly. This is a 25-30 hr weekly, in-office role. You will be the first voice clients hear when they call and the first face they see when they walk in. You will also play a key role in document management, scheduling, and keeping our systems organized.

You need to be dependable, detail-oriented, and comfortable in a professional setting. Prefer experience with QuickBooks Online and Xero.

COMPENSATION

• Pay Range: $17 - $20 per hour, based on experience
• Hours: 25-30 hours per week
• Schedule: Monday through Thursday, flexible within core business hours
• Location: In-office, Advance, NC
• Background check will be required before employment begins.

To Apply

Send your resume and a brief introduction. Please include the job title in the subject line. No phone calls, please.

$17 - $20 hourly

• Answer and route incoming phone calls in a professional, warm manner
• Greet clients when they arrive at the office
• Schedule and confirm client appointments
• Scan, name, and organize client documents accurately
• Upload documents to client portals (TaxDome)
• Follow up with clients on missing or incomplete documents via email or portal
• Send client onboarding paperwork
• Maintain organized digital and physical filing systems
• Manage office supplies and general upkeep of the office
• Handle incoming and outgoing mail
• Enter receipts through Dext
• Processing client payrolls
• Support the bookkeeping team with data entry as needed (entering invoices and expenses, recording payments and deposits)
• Update and maintain client records in our practice management system

REQUIRED QUALIFICATIONS

• At least 5 years of experience in an office or administrative support role
• Excellent phone etiquette and interpersonal skills
• Strong organizational skills and attention to detail
• Comfortable with technology and able to learn new software quickly
• Proficiency in Microsoft Office and Google Workspace
• Experience with QuickBooks Online and Xero is preferred but not required
• Ability to handle confidential information with discretion
• Dependable, punctual, and self-motivated

PREFERRED QUALIFICATIONS

• Experience in an accounting, legal, medical, or other professional services office
• Familiarity with document management or client portal systems
• Experience with TaxDome or similar practice management software

We are a very small accounting office located in Advance, NC. We have a relaxed environment with flexible schedules. Our ideal client is a woman-owned small business or a women-led nonprofit.