Operational Support Officer

Operational Support Officer - Public Sector (Isle of Wight Combined Court) PO30 5YT

Pay: £12.86 per hour (rising to £13.25 after 12 weeks)
Hours: Monday to Friday, 9:00am - 5:00pm (37 hours per week) however some flexibility may be required
Contract: Temporary assignment for 6 months

Fully onsite

Are you an organised, detail-oriented professional with excellent communication skills? We're looking for an Operational Support Officer to join a busy Public Sector team based in the heart of the Isle of Wight.

This is a fantastic opportunity to play an important role in supporting the operational delivery of a high-quality service, supporting the delivery of justice, both in and outside of court operations.

Key Responsibilities

• Manage jury service tasks, including selection, deferral, reassignment, and attendance tracking, as well as processing related expenses and court fees
• Assist with listing and scheduling, ensuring efficient use of judicial time, responsiveness to urgent matters, and adherence to listing policies
• Provide dedicated judicial business support, such as diary coordination and administrative tasks, as locally required.
• Collate and organise court files and documentation
• Assist in ensuring proceedings run efficiently
• Record outcomes accurately and complete data entry tasks
• Communicate effectively with court users and senior stakeholders
• Handle case files, ensuring accurate data entry, secure information management, and compliance with retention and data loss protocols.
• General clerical work including completing standard forms, acknowledgements and receipting of court orders and warrants

What We're Looking For

• Excellent verbal and interpersonal communication skills
• Confident and professional demeanour
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office applications
• Flexible, reliable, and proactive approach to work

Requirements

• Enhanced DBS check
• Three years of employment references

If you're ready for a rewarding challenge and meet the criteria above, apply online today.

Please note: Due to high application volumes, only shortlisted candidates will be contacted.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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