Part-time On-site Assistant Community Association Manager

Job Description Job Description

CAMS, a community association management company, has maintained our role as an industry leader for the last 30 years due to the dedication of our highly knowledgeable, expertly-trained and certified team members. CAMS is dedicated to providing a higher standard of quality service to our association boards, homeowners and vendors with our professionalism, accountability and commitment to excellence. Our Management, Community Support, Accounting and Maintenance Departments work cooperatively, as well as collaboratively to insure success and satisfaction for our clients.

CAMS is on the search for a Part-time On-site Assistant Community Manager to be responsible for providing administrative support/services by implementing and adhering to the administrative systems, procedures and policies and monitoring administrative projects.In addition, oversee the appearance and maintenance needs of office facilities to ensure contractual obligations are being met and overall office is in good working order.

Hours of Work: Monday 9:00 am to 5:00 pm, Wednesday 9:00 am to 5:00 pm and Friday 9:00 am to 3:00 pm.

Pay is $22.00 per hour.

Responsibilities

Daily

• Perform as the principal on-site administrator
• Answer and refer telephone calls or other inquires to ensure accurate and timely communications are facilitated.
• Post updates to the CAMS association website
• Respond constructively even when owners/contractors/others are upset.
• Responsible for the daily operation of the community/facilities pursuant to the policies and procedures established by the Association.
• Interact daily with Members.
• Resolve numerous issues so they stop there.
• Maintain good judgement, accuracy, and consistency in verbal and written communications.
• Work well independently, be well organized, and help others with reminders and staying ahead of deadlines throughout the year.
• Dependably follow through
• Check voicemail and return calls by end of workday.
• Check email and return emails within 24 hours of receipt, by noon on Monday for emails received over weekends and by noon the first business day after holidays.

As Needed

• Attend to association members' and their guests' requests.
• Produce work orders/Service requests
• Assist Manager in distributing
• General correspondence
• Annual and Board Meeting Notices
• Forward communications for others.
• Reserve meeting locations such as clubhouse, Front Office Conference Room.
• Work with Committee Chairs.
• Act as liaison for the Architectural Review Committee and maintain accurate records of ARC activity.
• Respond to incoming calls regarding information for homeowners regarding:
• Maintenance and repair
• Rules and regulations
• Process general mailings
• Produce and follow up on work orders/service requests.
• Create records requested by the board; providing administrative assistance it requests.
• Process, file and readily find association records.
• Distribute amenity access keys/cards. Protect security by maintaining accurate records of the keys and requests for them. Ensure requests for gate cards comply with board policy for number per unit and costs. Keep a record of each permissible transaction. Refuse graciously requests that exceed maximums.
• Maintain clubhouse reservations, including handling of payments and refunds for security deposits and cleaning through use of Vantaca.
• Other responsibilities include: Heavy computer work, copying, faxing

Requirements

• Professional and Courteous
• Organized
• Able to multi-task
• Good at trouble shooting
• Team Player
• Proficient at Operating systems/software and hardware including MS Office and various search engines.
• Willing to learn new things

Company Description Emerging in 1991, CAMS was created with a small notebook, a fossil of a computer and a big dream. It was a humble foundation, to be sure, but founder and current president Mike Stonestreet had his focus on the future. He eventually joined forces with Dave Sweyer and together, they built a tech-savvy team of forward-thinking professionals who share their drive and dedication. Throughout the company's rapid growth and evolution, Mike and Dave have always held onto the contagious enthusiasm and passion for serving people that first inspired them to build CAMS into what it is today. The old computer, however, has long since gone the way of the dinosaurs!

Mind if we brag?

CAMS was founded on the principle that people, not property, come first, and our team shares that same philosophy. We will let our highly trained staff's credentials speak for themselves, because what we're most proud of is their hands-on, friendly approach to our clients and their dedication to building strong relationships within our communities. We are uniquely able to provide the kind of one-on-one attention often lacking in the modern world. but with the added benefit of advanced software. The result - stellar service with a smile to HOAs throughout the regions we serve in North and South Carolina.

Thanks for letting us give you a peek into our story. We'd love to become a part of your story, as well! If you're ready for trusted guidance for your community, we'll be ready on the other end to greet you with a smile. We are confident you'll find in CAMS a home-grown high-tech company whose certified background in community management, attention to detail and commitment to clients is at the very core of who we are and what we do. Company Description Emerging in 1991, CAMS was created with a small notebook, a fossil of a computer and a big dream. It was a humble foundation, to be sure, but founder and current president Mike Stonestreet had his focus on the future. He eventually joined forces with Dave Sweyer and together, they built a tech-savvy team of forward-thinking professionals who share their drive and dedication. Throughout the company's rapid growth and evolution, Mike and Dave have always held onto the contagious enthusiasm and passion for serving people that first inspired them to build CAMS into what it is today. The old computer, however, has long since gone the way of the dinosaurs! Mind if we brag? CAMS was founded on the principle that people, not property, come first, and our team shares that same philosophy. We will let our highly trained staff's credentials speak for themselves, because what we're most proud of is their hands-on, friendly approach to our clients and their dedication to building strong relationships within our communities. We are uniquely able to provide the kind of one-on-one attention often lacking in the modern world. but with the added benefit of advanced software. The result - stellar service with a smile to HOAs throughout the regions we serve in North and South Carolina. Thanks for letting us give you a peek into our story. We'd love to become a part of your story, as well! If you're ready for trusted guidance for your community, we'll be ready on the other end to greet you with a smile. We are confident you'll find in CAMS a home-grown high-tech company whose certified background in community management, attention to detail and commitment to clients is at the very core of who we are and what we do.