PAYE Umbrella Account Manager

Account Manager - Umbrella & Contractor Payroll

• High-Growth, FCSA-Accredited Payroll Provider
• Location: Office-Based North London
• Salary: Highly Competitive + Commision
• Employment Type: Full Time Permanent

The Opportunity

Accomplish Today's client, a leading and fast-growing FCSA-accredited Umbrella Payroll provider, is seeking an experienced Account Manager to join its commercial team. This role offers the opportunity to manage and grow a high-quality portfolio of recruitment agency relationships within the UK contractor payroll market.

This is an excellent career move for a professional currently working within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency environment, who understands the UK contractor landscape and thrives in a relationship-driven, client-facing role.

You will play a pivotal role in maintaining service excellence, ensuring compliance, and driving sustainable growth across recruitment agency accounts, while working in a well-established, professional, and supportive organisation.

Key Responsibilities

• Manage and develop long-term relationships with an established portfolio of recruitment agency clients
• Act as the primary point of contact for agencies placing contractors through the PAYE umbrella model
• Provide clear and compliant guidance on umbrella payroll, contractor payments, and PAYE processes
• Work closely with internal payroll, compliance, and operations teams to ensure accurate and timely contractor payments
• Maintain exceptionally high levels of client satisfaction, contractor retention, and service delivery
• Identify and capitalise on opportunities to increase contractor volumes within existing recruitment agency accounts

Skills & Experience

• Proven experience within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency
• Background in Account Management, Client Services, or Recruitment Agency Support
• Strong understanding of PAYE umbrella payroll, contractor payment structures, and the UK contractor market
• Excellent communication, relationship management, and stakeholder engagement skills
• Highly organised, commercially aware, professional, and client-focused

Desirable Experience

• Previous responsibility for managing recruitment agency accounts
• Knowledge of umbrella payroll compliance, legislation, and best practice
• Experience working with agencies in sectors such as construction, healthcare, industrial, or professional services

Why Join This Organisation?

• Join a respected, FCSA-accredited & SafeRec umbrella payroll provider with an outstanding reputation
• Manage a well-established portfolio of recruitment agency clients
• Work in a professional, collaborative, and well-supported office environment
• Genuine long-term career progression within a growing and award-winning organisation
• Be part of a business committed to compliance, service excellence, and client partnership

If you are currently operating within Umbrella Payroll, Contractor Payroll, Recruitment Agency Support, or Client Account Management, this is a compelling opportunity to advance your career with a market-leading organisation.

Apply today to learn more about joining one of the UK's most respected umbrella payroll providers.