Procurement /Project Buyer

LHH Recruitment Solutions is seeking a Buyer/CSR at our manufacturing client in Bloomington, IL. The ideal candidate is responsible for selection, development, and maintenance of suppliers capable of supporting project objectives of on time performance, service and cost competitiveness, and lead-time reduction.

Job Title: Buyer/CSR

Job Summary:

Establish and maintain customer relationship and customer orders/releases. Facilitate between outside sales, the customer, and other functions in the business to provide customer success.

Essential Job Functions:

• Maintain highly accurate customer open order reporting.
• Manage customer purchase orders and returned goods.
• Accurately transfer data from purchase orders and enter them into the ERP system.
• Receive and process customer's requests for quotes.
• Verify customer orders reflect the correct price, timing, and quantity requirements as quoted.
• Be able to provide status updates of customer orders.
• Work effectively with adjacent departments including Shipping and Quality to ensure all customer requirements are being met and customer questions are answered expediently.
• Effectively manage customer communications, (phone, email, etc.) to ensure satisfaction.
• Support other duties as required.

Skills and Abilities:

• Strong communication skills with internal and external customers.
• Must be an analytical thinker and process driven.
• Knowledge of Microsoft Office.
• Experience with order entry functions within an ERP Environment Infor Visual is a plus.
• Highly organized, detail oriented, and good administrative skills.
• Must be a team player that can work well with others.

Education and Experience:

• 2 year AA preferred - 4 year BS/BA degree a plus.
• 5-7 years of customer service experience preferred in a manufacturing environment.

Equal Opportunity Statement:

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.

Pay Details: $36.00 per hour

Ref: US_EN_27_849189_