Product Manager (Shopify)

Job Title: Product Manager
Rate: £500 (Inside IR35)
Duration: 3- 6 months
Location: Bury for 2-3 days per week. Expenses are available.
Clearance: BPSS
Stages: 1 Stage

Key Responsibilities Product Strategy & Vision

• Define and own the product vision, strategy, roadmap, and backlog.
• Translate business objectives into measurable product outcomes and success metrics.
• Lead product discovery activities, using customer insights, analytics, and pilot learnings to continuously refine the roadmap.
• Champion a customer-centric product strategy aligned with commercial priorities.

AI-Enabled Customer Experiences

• Identify opportunities to embed AI across the customer journey to improve engagement, personalisation, and operational efficiency.
• Partner with AI, Architecture, and Engineering teams to shape AI-powered product capabilities.
• Translate emerging AI technologies into practical, scalable customer-facing features and business value.

Commerce & Digital Platform

• Ensure seamless alignment between the mobile application and the Shopify commerce platform.
• Define and optimise end-to-end customer journeys across digital touchpoints.
• Drive scalable integration with Back End services, APIs, and enterprise platforms.
• Balance customer experience with technical scalability and platform capability.

Product Delivery

• Lead product delivery across the full life cycle-from Discovery and MVP through Pilot and Scale.
• Drive rapid experimentation, iterative development, and continuous improvement.
• Prioritise the product backlog based on customer value, business impact, technical feasibility, and speed to market.
• Work closely with cross-functional teams to deliver high-quality product outcomes.

Stakeholder Leadership

• Serve as the senior Product Lead across client and Capgemini delivery teams.
• Build alignment across Product, Engineering, AI, Architecture, UX, and Programme stakeholders.
• Communicate product vision, roadmap, priorities, and progress to senior leadership and executive sponsors.
• Foster collaboration and informed decision-making across multidisciplinary teams.

Skills & ExperienceEssential

• Significant experience in Product Management within digital, retail, or E-commerce environments.
• Proven track record of delivering customer-facing mobile applications and digital products.
• Strong expertise in product strategy, roadmap development, backlog management, and product discovery.
• Excellent stakeholder management skills with experience leading cross-functional teams.
• Strong understanding of Agile product delivery methodologies.
• Comfortable operating in fast-paced, evolving, and ambiguous environments.

Desirable

• Experience with Shopify or other modern commerce platforms.
• Experience delivering AI-enabled digital products or AI-powered customer experiences.
• Background in retail, fashion, or omnichannel commerce.
• Experience leading mobile-first product development.
• Proven success delivering MVPs, pilots, and experimentation-led product programmes.