Project Compliance Coordinator

Project Compliance Coordinator

Success starts with precisionand you're the one who brings everything together. This is not a field role. This is a thinking, planning, and communication role.

When a homeowner experiences a disaster, they are overwhelmed and just want their home back. This role exists to bring order, clarity, and forward momentum through systems, schedules, documentation, and communication. We are seeking a high-detail, high-accountability professional who understands construction and is highly comfortable working on a computer, managing schedules, communicating with customers, and making decisions that keep jobs moving.

Scheduling & Customer Communication

• Call customers upon job receipt to schedule mitigation appointments.
• Outline arrival windows, property access requirements, and customer prep steps.
• Send reminders, communicate schedule changes, and field inbound customer calls.

Routing

• Strategically assign crews based on priority, geography, skill set, and equipment needed.
• Update schedules on the fly to accommodate emergencies, cancellations, or delays.
• Align labor, equipment, and resources for efficient deployment.

Compliance & Administration

• Update all job notes in RMS for scheduling status and access details.
• Track compliance requirements (e.g., moisture readings, photos) and flag any gaps.

Support

• Act as the administrative link between the customer and Project Managers.
• Proactively identify service risks and escalate urgent issues

Qualifications:

• Three years or more of administrative/office work experience, preferable in the construction/mitigation industry
• Previous experience working with Restoration Manager Software is helpful
• Scheduling, logistics, and dispatch experience
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Superb customer service, administrative, and verbal and written communication skills
• Intermediate math skills
• High school diploma/GED

Preferred Education and Experience:

• Associate Degree Preferred

Physical Requirement

• Must be able to stay in a stationary position up to 100% of the time
• Constantly operates a computer
• Must be able to communicate and converse with customers over the phone
• Occasionally will lift up to 10lbs
• Ability to safely operate a company vehicle

Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work!

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Compensation: $23.00 - $27.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results