Project Manager (End User Services)

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solution (CWS) is one way we support our clients. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of our globally respected client who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs we are looking for a Project Manager (End User Services) for a 12 Month contract based in Derby (2 days per week on-site).

The Role & Responsibilities:

End User Services Project Manager will join a high-performing IT function responsible for delivering and improving the technology that employees interact with daily.

This role sits within the End User Services (EUS) tower, managing a portfolio of projects spanning collaboration platforms, Citrix environments, communication tooling and end user device services. The successful candidate will be responsible for running 3-4 concurrent projects at any given time, driving them from mobilisation through to successful completion.

Key Responsibilities:

• Accept and shape business requirements into clearly defined, mobilised projects

• Manage a portfolio of 3-4 concurrent End User Services projects

• Lead delivery across projects including (but not limited to):

  • Citrix upgrades and roadmap initiatives

  • Laptop and desktop rollouts/technology refreshes

  • Mobile device deployments

  • Microsoft Teams and collaboration tooling upgrades

  • SharePoint migrations

  • Communication and unified collaboration tool migrations

  • Office IT refreshes and facilities-related technology improvements

• Manage third-party suppliers and vendors, ensuring performance and delivery against agreed milestones

• Own RAID management (Risks, Assumptions, Issues, Dependencies) and ensure mitigation plans are in place

• Monitor and control project budgets (capital and operational expenditure)

• Manage change control processes and quality assurance reviews

• Coordinate deliverable acceptance and stakeholder sign-off

• Provide clear, structured reporting to senior stakeholders and executive leadership

• Manage escalations effectively across internal and external stakeholders

Key Accountabilities, Skills & Experience:

• Proven experience delivering End User Services/Workplace Technology projects

• Experience managing multiple concurrent projects within a portfolio environment

• Strong background in collaboration and communication tooling, including:

  • Microsoft Teams

  • SharePoint

  • Unified Communications platforms

  • Citrix environments

• Experience delivering device rollout programmes (laptops, mobiles, refresh cycles)

• Strong third-party supplier and vendor management experience

• Confident managing senior stakeholders and operating at higher management level

• Ability to communicate effectively with both technical and non-technical audiences

• Demonstrable experience of driving projects through to completion

Next Steps:

We will only accept workers operating via an Umbrella or PAYE engagement model.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business