Project Manager - Must have Rail Digital/Ticketing Experience

• Project Manager
• Must have Rail Digital/Ticketing Experience
• Outside IR35

Outside IR35 - Must have Rail Digital/Ticketing Experience - Hybrid 3 days on site in London, 2 remote.

We are seeking an experienced Project Manager to support a major UK digital transformation programme focused on online retail and ticketing services.

To be considered, candidates must have previous experience working within the rail digital space and/or with ticket issuing systems (TIS). This is an essential requirement.
This is an exciting opportunity to join a high-profile programme at a critical stage, supporting planning, governance, procurement readiness, and mobilisation ahead of implementation.

Essential Experience (Must Have)

• Previous experience working in the rail digital environment
• Experience with Ticket Issuing Systems (TIS) and/or online rail retail platforms
• Strong understanding of the GB rail digital ticketing ecosystem
• Proven Project Management experience within complex transformation programmes
• Experience managing governance, reporting, RAID logs, plans, and project controls
• Strong stakeholder management across multiple organisations and senior stakeholders

• Ensure project governance, reporting, risk management, and documentation are robust and timely
• Maintain the integrated project plan and critical path
• Support programme approvals, milestones, and key delivery gates
• Coordinate stakeholders, suppliers, and partner organisations
• Manage dependencies across multiple workstreams
• Maintain RAID logs, action logs, assumptions logs, and project artefacts
• Support weekly reporting cycles, steering packs, and management updates
• Provide project office support including SharePoint administration, onboarding packs, calendars, and mailbox management
• Assist the wider programme team with planning and coordination activity as required

• Experience within rail fares, ticketing, retail, or customer digital platforms
• Experience supporting procurement exercises and supplier mobilisation
• Experience working within government, public sector, or regulated environments
• Strong knowledge of Smartsheet, SharePoint, PowerPoint, and Microsoft Office