Rentals AdvisorSalary: £29,741.40 + Uncapped BonusLocation: Stockport (SK1)Hours: Mon-Fri 08:00-18:00 working every other weekend with a day off in lieu Sat 08:00 -12:30 Sun 09:00-12:00
Assignment Length: 6-month fixed term (With a view to go permanent after 6 months)
The RoleWe're seeking a Rentals Advisor to deliver exceptional customer service while driving sales growth. You'll help customers find the right rental solution, manage reservations and agreements, and promote add-on services to enrich the rental experience.
Key Responsibilities
- Welcome customers and recommend tailored rental options
- Conduct vehicle inspections and complete accurate documentation
- Process reservations, agreements, and payments
- Clearly explain terms, conditions, and insurance coverage
- Promote add-on services to improve customer experience
- Resolve customer queries and complaints professionally
- Coordinate with the team on fleet availability and maintenance
- Stay up to date on product knowledge and industry trends
What You'll Bring
- Customer-focused mindset
- Strong communication and decision-making skills
- Team player able to support different departments
- Reliable and flexible (weekends & holidays)
- Full, clean UK driving licence
Salary & Benefits
- Competitive salary £29,741.40 + uncapped bonus
- Training & development
- Team events
- 28 days annual leave
- Health insurance after 2 years
- Death in service scheme
- Company pension
- Uniform provided
- Employee discounts