Representative planning and customer service Geodis

Wat je gaat doen

As a representative planning and customer service, you will contribute to ensuring smooth logistics operations while maintaining strong relationships with customers and internal teams. You will handle a mix of administrative tasks, customer interactions, and planning responsibilities, requiring a proactive mindset and problem-solving skills. Your role will involve balancing customer needs with operational efficiency, making every day dynamic and engaging.

What You Will Do:

• Customer interaction: act as the first point of contact for customers, providing advice, handling complaints, and offering tailored solutions.
• Order management: process orders accurately and ensure timely updates to both customers and internal stakeholders.
• Planning: coordinate and schedule drivers efficiently, ensuring optimal use of resources and meeting delivery timelines.
• Communication: handle incoming calls regarding bookings, complaints, and general inquiries, ensuring clear and professional communication.
• Administrative tasks: manage logistics-related documentation and maintain accurate records to support operational processes.

Geodis is happy to work with you to find the best fit for you. This could be with an existing client, a new client, or even at our new location in Horst! Wat we je bieden

We believe in supporting your growth and ensuring your work-life balance while offering a rewarding career in a dynamic logistics environment. Here's what you can expect when you join our team:

• Salary between €3,034 and €3,840 per month.
• Temporary contract with the prospect of a permanent position.
• Full-time role, 40 hours per week.
• 8% holiday allowance for additional financial support.
• 25 vacation days based on full-time employment.
• Travel allowance starting from 10 km commute.
• Access to online training and courses for professional development.

Functie-eisen

Are you a motivated problem-solver with strong communication skills? Join our team as a Planning & Customer Service Representative and make a difference in logistics.

• MBO+ education level with logistics or transport knowledge.
• Fluent in English, both written and spoken.
• Proficient in Microsoft Office applications.
• Customer-focused with excellent advisory and service skills.
• Experience in order processing, planning, and complaint handling.

Over het bedrijf

Located in Venlo, Geodis is a global leader in logistics with a mission to ensure complete satisfaction for every stakeholder in the supply chain. With a strong focus on growth, improvement, and professionalism, Geodis has built a reputation as a trusted partner for businesses worldwide.

What sets Geodis apart is its commitment to innovation and collaboration. Employees benefit from a supportive environment, structured onboarding, and opportunities to develop their skills while working on impactful projects that optimize supply chain processes and drive efficiency.

Are you ready to join a dynamic team where your talents can truly make a difference?