Research Operations Manager
SmartSourcing Ltd
1 hour ago
Contract
London
United Kingdom
£600 - £675 GBP daily
Senior Research Operations Manager/Research Operations Principal
Locations: London, Bristol or Manchester (Hybrid, 40-60% onsite)
Rate: £600-£675 per day Umbrella
Contract: 6 months
Clearance: Active or lapsed SC required
Overview
We're seeking a senior Research Operations leader to drive strategic improvements that scale high-quality, user-centred research. This role focuses on governance, tooling, recruitment, and process optimisation, improving speed, efficiency, and consistency across teams.
Responsibilities
Lead Research Ops strategy and delivery across multiple teams
Resolve operational blockers to improve speed and effectiveness
Optimise participant recruitment, reducing time-to-recruit
Own and enhance governance, ethics, and GDPR compliance
Improve tooling, systems, and knowledge management
Work with stakeholders and suppliers to align solutions and reduce cost/duplication
Drive process improvement and support adoption of AI/automation (where relevant)
Skills Experience
Proven experience delivering large-scale Research Ops transformation
Strong knowledge of agile environments, including recruitment, governance, and tooling
Solid grounding in user research methods
Ability to improve delivery speed, quality, and efficiency
Experience with stakeholder management and prioritisation
Strong understanding of governance, ethics, and GDPR
Experience working with suppliers and research platforms
Commercial awareness and financial acumen
Desirable: AI or automation experience
Private sector or mixed public/private background
Experience on complex, large-scale programmes
Profile
Senior leader able to remove barriers and drive change at pace
Pragmatic, outcome-focused, and delivery-oriented
Confident engaging and aligning senior stakeholders
Broad Research Ops expertise (not limited to recruitment/screeners)
DEADLINE FRIDAY 19TH JUNE 10AM
INTERVIEWS W/C 22ND JUNE
Locations: London, Bristol or Manchester (Hybrid, 40-60% onsite)
Rate: £600-£675 per day Umbrella
Contract: 6 months
Clearance: Active or lapsed SC required
Overview
We're seeking a senior Research Operations leader to drive strategic improvements that scale high-quality, user-centred research. This role focuses on governance, tooling, recruitment, and process optimisation, improving speed, efficiency, and consistency across teams.
Responsibilities
Lead Research Ops strategy and delivery across multiple teams
Resolve operational blockers to improve speed and effectiveness
Optimise participant recruitment, reducing time-to-recruit
Own and enhance governance, ethics, and GDPR compliance
Improve tooling, systems, and knowledge management
Work with stakeholders and suppliers to align solutions and reduce cost/duplication
Drive process improvement and support adoption of AI/automation (where relevant)
Skills Experience
Proven experience delivering large-scale Research Ops transformation
Strong knowledge of agile environments, including recruitment, governance, and tooling
Solid grounding in user research methods
Ability to improve delivery speed, quality, and efficiency
Experience with stakeholder management and prioritisation
Strong understanding of governance, ethics, and GDPR
Experience working with suppliers and research platforms
Commercial awareness and financial acumen
Desirable: AI or automation experience
Private sector or mixed public/private background
Experience on complex, large-scale programmes
Profile
Senior leader able to remove barriers and drive change at pace
Pragmatic, outcome-focused, and delivery-oriented
Confident engaging and aligning senior stakeholders
Broad Research Ops expertise (not limited to recruitment/screeners)
DEADLINE FRIDAY 19TH JUNE 10AM
INTERVIEWS W/C 22ND JUNE
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.