Salesforce Technical Architect

Position: Salesforce Technical Architect
Salary: $85.00 - 115.00/per hour
Benefits: Medical, Dental, Vision, 401k, ESOP Retirement Program
Location: East Lansing, MI area (Remote with Onsite requirements 3-4 times per month)

Job Summary:

We are seeking an experienced Salesforce Technical Architect to play a critical role in large-scale Salesforce transformation initiatives within the public sector. This individual will serve as a trusted technical advisor, working closely with state stakeholders, Salesforce leadership, consulting partners, and internal product teams to design, validate, and guide future-state Salesforce solutions-particularly in support of child welfare and public services.
Responsibilities of the Salesforce Technical Architect:

• Participate in discovery-phase engagements, actively listening to business and technical stakeholders to understand requirements and define the future-state data model
• Collaborate with senior leaders and subject matter experts to identify and validate key use cases the Salesforce platform must address
• Design and build proofs of concept (POCs) in Salesforce Sandbox environments following discovery
• Advise public-sector stakeholders on best-practice Salesforce solutions that align with policy, compliance, and citizen outcomes
• Define and evaluate authentication and identity management approaches
• Support and review solution designs developed by consulting partners, providing technical oversight and recommendations
• Work closely with the Senior Business Architect and Salesforce product teams to ensure alignment between business needs and technical architecture
• Guide and validate integrations across Salesforce clouds using middleware and integration tools
• Ensure solutions adhere to security, compliance, and data privacy standards, particularly in regulated public-sector environments
• Contribute to reporting and executive updates, including Google Slides presentations
• Produce and maintain clear, detailed technical documentation throughout the project lifecycle

Preferred Experience of the Salesforce Technical Architect:

• 3+ years of experience in a Salesforce Technical Architect role
• Extensive experience delivering large-scale Salesforce transformation projects
• Strong expertise across Salesforce Clouds, including:
  • Experience Cloud
  • Sales Cloud
  • Service Cloud
• Experience with the Salesforce Public Sector Solutions (PSS) Data Model
• Experience with integrations and middleware tools
• Deep understanding of Salesforce security architecture, compliance frameworks, and data privacy principles
• Experience working in Agile and DevOps environments
• Exceptional communication and stakeholder management skills, with the ability to articulate technical concepts to executive and non-technical audiences
• Demonstrated executive presence and comfort advising senior leaders and government stakeholders
• Strong collaboration skills, including working alongside Salesforce employees, system integrators, and internal product teams
• Consulting mindset-able to challenge designs constructively (e.g., "Have you considered this approach?")