Senior COUPA Analyst

What is the opportunity?

This role presents a unique opportunity to play a pivotal part in shaping the effectiveness, stability, and evolution of Group Procurements core systems and processes most notably the Coupa platform. The role supports both day to day operational excellence and longer term process and system enhancements, making it ideal for someone who wants to grow into a Procurement Systems, Process Improvement, or SME pathway

In this role, you will

The Senior Analyst is responsible for administering and optimising the Coupa procurement system to ensure efficient, compliant, and user-friendly procurement operations. The Senior Analyst provides analytical insights and contributes to procurement initiatives that enhance efficiency, compliance, and overall value

Key accountabilities include

• Coupa System Management
• Operational Support & Compliance
• Process Optimisation & Analysis
• Procurement Enablement
• Stakeholder Engagement & Training
• Project Participation
• Website & System Oversight

Essential Experience

• Degree in Business, Supply Chain, or related field (or equivalent experience)
• Coupa certification or experience highly desirable
• Technical Expertise
• Exposure to multiple Coupa modules (Procurement, Invoicing, SIM, Sourcing, Analytics)
• Experience with procurement projects, UAT, or process mapping
• Familiarity with data visualisation tools (Power BI, Tableau
• Experience maintaining SharePoint or procurement website

What will make you stand out

Analytical skills are central to this role, including the ability to conduct detailed spend analysis and interpret data to support informed decision-making. This is complemented by strong proficiency in Excel and various data visualisation tools, enabling clear and effective presentation of insights.

A solid foundation in procurement is also essential. This includes an understanding of sourcing processes, supplier onboarding, and end to end P2P operations, as well as familiarity with compliance standards and audit requirements that guide responsible procurement practices.

Strong stakeholder management capabilities are key, particularly the ability to communicate clearly and deliver training effectively across different groups. Building productive relationships and ensuring alignment with business needs are important aspects of the role.

Project management experience further supports success, especially when contributing to procurement related initiatives. Strong organisational and time-management skills help ensure tasks are prioritised effectively and projects progress smoothly.

More about the team

Group Procurement is part of Shared Services within Enterprise Services. We facilitate the effective purchase of goods and services across the Bank. We do so with the aim of maximizing value from our total spend whilst protecting against supplier risk.

This is a hybrid role, based primarily at Baggot plaza, Dublin. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce, this is supported by the development of our Employee Support Networks.

Key Competencies

• Customer Focused - Self
• Better together - Self
• Manage Risk - Self
• Be Decisive - Self
• Take Ownership - Self

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions.