Senior VMware Tanzu/VCF Escalation Engineer (part time/Remote)
This role is for a senior VMware specialist joining a global remote support team focused on complex enterprise VMware environments, particularly around Tanzu, Kubernetes, NSX and the wider VMware stack.
Importantly, this is not traditional ticket support. The work is centred around high-level troubleshooting, platform stabilisation, upgrades, performance issues and complex escalations across mission-critical environments. You'd operate as a senior SME, stepping into difficult technical situations and helping enterprise customers resolve issues across infrastructure, networking and Kubernetes-based platforms.
The setup is flexible and operates more like an on-demand SME model than a standard Full time contract. Engineers typically support multiple client environments remotely, focusing on interesting technical problems rather than BAU administration.
Key requirements