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Service Manager/SCRUM Master

Pertemps Network Group
3 hours ago
Contract
Yorkshire
United Kingdom
£500 - £500 GBP daily
Service Manager/Scrum Master
£500 per day (Inside/Umbrella)
6-Month Contract
Hybrid (Sheffield)/Remote

We're hiring a Service Manager/Scrum Master to support a HE platform, working across key application workstreams.

This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change.

What you'll do:
  • Oversee day-to-day IT application service operations
  • Manage incidents, problems, changes, and service performance
  • Maintain reporting and ensure ITIL compliance
  • Coordinate with technical teams, vendors, and stakeholders
  • Facilitate Scrum ceremonies and remove delivery blockers
  • Coach teams on Agile best practice
  • Support backlog refinement and future sprint planning
What we're looking for:
  • Strong ITSM/Service Delivery background
  • Solid experience with ITIL processes
  • Proven Scrum Master experience
  • Strong stakeholder management skills
  • Strong JIRA
  • Higher Education/SITS experience is a bonus

A great opportunity for someone who thrives in both service operations and agile delivery.

Start ASAP, interviews ASAP!

Stuart Graham
Click Recruitment
(see below)