Job DescriptionJob Description
Hello There,
Wish you a Happy Tuesday,
My name is Yashmita, and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested, kindly reply to this email with your updated resume.
POSITION : SERVICENOW ARCHITECT
LOCATION : LOCAL CANDIDATES TO ATLANTA, GA (ONSITE ROLE)
DURATION: 6 MONTH CONTRACT THAT COULD EXTEND AND GO DIRECT
Must have good communication and hands on expertise:
- Lead the design, configuration, and implementation of ServiceNow applications and custom solutions, focusing on ITSM, ITOM, CMDB, and Discovery modules.
- Develop and maintain enterprise data models within ServiceNow, ensuring consistent relationships between configuration items (CIs), business services, and infrastructure assets.
- Architect integrations between ServiceNow and (e.g., network operations, HR, finance, and asset management) using APIs, IntegrationHub, and data pipelines.
- Create data mapping, normalization, and reconciliation strategies for CMDB and dependent systems.
- Collaborate with solution owners to define data governance, lifecycle management, and schema design standards.
- Provide hands-on leadership for ServiceNow development teams in scripting, workflow design, and data architecture best practices.
- Partner with network, infrastructure, and cloud teams to ensure accurate data exchange between ServiceNow and systems like Cisco DNA, AWS, Azure, VMware, and other monitoring platforms.
- Support data-driven automation initiatives, leveraging AI Ops, Predictive Intelligence, and event correlation tools.
- Deliver architecture documentation, including system diagrams, data dictionaries, and integration models.
- Ensure compliance with enterprise architecture, cybersecurity, and ISO/NIST standards.
Required Qualifications;
- 8+ years of progressive IT experience with 5+ years designing ServiceNow enterprise architectures.
- Strong hands-on experience with data modeling and configuration item (CI) relationship mapping within ServiceNow CMDB.
- Proven success architecting and integrating ServiceNow with common enterprise systems (e.g., SAP, Oracle, Azure AD, Splunk, SolarWinds, or internal OSS/BSS platforms).
- Expertise in ServiceNow scripting, Flow Designer, IntegrationHub, and API integrations (REST, SOAP, JSON).
- Deep understanding of ITSM, ITOM, CMDB, Discovery, Event Management, and related data flows.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS)certifications required.
- Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred.
- Demonstrated ability to translate business requirements into scalable technical solutions.
- Excellent communication skills and ability to work across technical and business domains.