ServiceNow Enterise Architect

Service Now Enterprise Architect - 3 months - Remote - Rate Neg on Experience - Outisde IR35

Key Responsibilities

Enterprise Architecture & Strategy

• Define enterprise-wide ServiceNow architecture and platform strategy.
• Align ServiceNow capabilities with business goals and enterprise IT strategy.
• Create architectural roadmaps, standards, governance models, and best practices.
• Lead platform modernization and digital transformation initiatives.
• Ensure scalability, maintainability, security, and compliance across implementations.

Solution Design

• Design end-to-endServiceNow solutions across modules such as:
  • ITSM
  • ITOM
  • ITAM
  • HRSD
  • SecOps
  • IRM/GRC
  • SPM/PPM
  • CSM
• Develop technical architecture documents, workflows, integration patterns, and data models.

Technical Leadership

• Provide leadership and mentorship to developers, administrators, and solution architects.
• Lead architecture review boards and design workshops.
• Guide Agile delivery teams on ServiceNow best practices.
• Support proof-of-concept and innovation initiatives.

Required Skills & Experience

Technical Skills

• Strong expertise in the ServiceNow platform architecture.
• Deep knowledge of:
  • ITSM
  • ITOM
  • CMDB
  • Discovery
  • HRSD
  • SecOps
  • IRM
  • App Engine
• Experience with:
  • CSDM
  • IntegrationHub
  • Flow Designer
  • UI Builder
  • Service Portal
  • Workspace
  • MID Servers
• Strong understanding of:
  • REST/SOAP APIs
  • Enterprise integrations
  • Cloud architecture
  • ITIL frameworks
  • Security and governance principles.

Preferred Certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)
• ServiceNow Certified Technical Architect (CTA) - highly preferred
• ITIL Foundation/ITIL Expert
• TOGAF certification preferred.

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