SMBC1JP - IT Service Design & Introduction Lead (VP)

IT Service Design & Introduction Lead - Financial services - Up to 892 p/d inside IR35 via Umbrella

My client within the banking sector is currently seeking for an IT Service Design and Introduction Lead.

Knowledge & Skills

• Proven experience in Service Design and Transition within a regulated financial services environment.
• An understanding of ECB regulatory frameworks, particularly in the context of operational resilience and service management.
• Experience supporting large-scale transformation programmes, ideally within a Tier 1 banking context.
• Deep knowledge of ITIL v4 service management frameworks.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Strong documentation and process design capabilities.
• Experience with the service management tool ServiceNow.

Preferred Qualifications

• ITIL v4.
• Project management certification.
• Proficiency in tools like Visio & SharePoint for service documentation and process mapping.
• Background in enterprise architecture or solution design.

Regulatory Knowledge

• Experience working with Japanese or Asian financial institutions is a plus.

Knowledge of ECB SSM (Single Supervisory Mechanism) expectations and DORA (Digital Operational Resilience Act) is advantageous

Logistics:

• 2 days a week in office (london)
• 892 day rate umbrella
• 12 month contract

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Huxley, please visit (url removed)

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales