Thinking about working abroad and building a future in digital platforms?
If you're an Estonian speaker looking to launch a global career, this is your opportunity to step into the fast-growing world of social media while living in vibrant Dublin.
Join one of the world's leading companies and use your language skills to make a real impact on online communities.
Your Role: Social Media Specialist
In this role, you'll help shape a safe and positive online environment:
- Investigate and resolve user-reported issues via ticketing systems (account support, abusive content, etc.)
- Enforce platform policies by monitoring and reviewing reported content
- Stay up to date with products, policies, and community standards
- Use your understanding of Estonian language, culture, and trends to improve user support
- Analyse data to enhance overall user experience
- Identify patterns and elevate complex issues to global teams
- Suggest improvements to workflows and processes
What We're Looking For
- Strong resilience and ability to work in a fast-paced environment
- Excellent communication skills with a high level of empathy
- Adaptability and a positive mindset
- Strong decision-making and problem-solving abilities
- Good time management and prioritisation skills
- Ability to consistently meet KPIs
Language Requirements
- Fluent Estonian (C1-C2), written and spoken, with strong cultural awareness
- Advanced English (C1)
- Not sure about your level? We can assess you.
Contract
- Full-time, permanent contract with Covalen
Compensation & Benefits
- Base salary: €31,000 per year
- Performance bonus: up to 10% annually
-
Evening shift benefits:
- % salary uplift (10pm-2am)
- €12/day travel allowance
- Private healthcare
- Pension contribution
- 25 days annual leave
- Full training and access to wellness programmes
- Tax Saver & Bike-to-Work Scheme
Working Hours
Choose your preferred schedule:
- Day shift: 9:00am - 5:30pm
- Evening shift: 6:00pm - 2:00am
- No rotating shifts
- Monday to Friday, with occasional weekends and bank holidays
Location
Why This Opportunity?
This is more than just a job - it's your chance to:
- Build an international career from day one
- Work with a global tech leader
- Gain highly transferable digital and analytical skills