Supervisor

Gas SupervisorLocation: BirminghamContract Start Date: 1 July 2026Contract Type: Full-time, Permanent 42.5 hours

Salary up to £45,000 + company van and fuel card

Join us on our new, exciting contract with Birmingham City Council

Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

About the Role:

We are looking for an experienced Gas Supervisor to lead and support our gas engineering team in Birmingham. This role is critical in ensuring the safe, compliant and high-quality delivery of gas servicing, repairs and installations across domestic housing stock. You will play a key part in maintaining resident safety, meeting regulatory requirements, and supporting the successful mobilisation and ongoing performance of this new contract.

As Gas Supervisor, you will oversee a team of domestic gas engineers, providing technical guidance, quality assurance, and day-to-day operational support. You will carry out post-inspections, audit work, manage performance, and ensure all gas activities meet legal, contractual and internal standards. Strong leadership, excellent communication and a commitment to safety and compliance are essential.

Duties:

• Supervise and support a team of domestic gas engineers, ensuring high standards of workmanship and customer service
• Carry out quality assurance checks, post-inspections and audits on completed gas works
• Provide technical guidance on diagnostics, repairs, servicing and installations
• Ensure all gas works comply with current legislation, industry standards and internal procedures
• Monitor engineer performance, productivity, and adherence to KPIs and SLAs
• Assist with complex fault diagnosis and escalated technical issues
• Manage and approve CP12s and other compliance documentation
• Support the planning and allocation of workloads to ensure efficient delivery
• Respond to urgent issues, escalations and emergency situations when required
• Ensure accurate recording of all works using handheld devices or job management systems
• Liaise with tenants, housing officers, client representatives and internal teams
• Oversee van stock management and ensure materials are ordered appropriately
• Identify and report safeguarding concerns, property hazards or non-compliance
• Lead toolbox talks, safety briefings and contribute to ongoing training and development
• Ensure PPE is worn and health & safety procedures are followed at all times
• Support apprentices and junior engineers with coaching and development
• Contribute to continuous improvement of processes, safety and service delivery

Role Criteria:

• City & Guilds or NVQ Level 3 in Gas Installation and Maintenance
• Valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1)
• Proven experience supervising or mentoring gas engineers
• Strong background in domestic boiler servicing, fault diagnosis and installation
• Good understanding of electrical safe isolation and basic wiring principles
• Excellent knowledge of gas safety legislation, compliance and audit requirements
• Experience working in social housing or local authority environments (preferred)
• Strong communication skills with a customer-focused approach
• Ability to lead, motivate and support a dispersed team
• Confident using handheld devices and digital job management systems
• High attention to detail and commitment to safe working practices
• Flexible and willing to travel across properties and support out-of-hours requirements
• Full UK driving licence

Benefits we can offer you:

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies
• Company Vehicle and Fuel Card
• Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.