System Administrator

Position: System Administrator

Pay Range: $39.00 to $42.00 per hour

FLSA Classification: Non-exempt

Join the Team That Puts Community First!

Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health.

Our commitment to excellence speaks for itself:

• Five-Star Rating from Bauer Financial-placing us among the best in the industry.
• CUNA's 2021 Member Benefits Top Performance Award for delivering an average direct benefit of $690 per member household.
• in California for 2024 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates.

But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference.

Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact!

Benefits and Perks:

• 100% covered Medical/Dental/Vision for Team Members
• 401(k) plan with 6% dollar-for-dollar match
• Profit-Sharing Plan
• Loan discounts
• Paid Holidays
• Paid Time-Off
• And more!

What You'll Do: Join our team as a System Administrator and take a hands-on role in powering a modern, secure, and resilient hybrid IT environment! Reporting to the Manager of Information Systems, you'll be at the center of our technology operations-managing Microsoft workstations, VMware virtualization, Windows and Linux servers, and mobile device management. You'll help keep our systems running smoothly, securely, and reliably while safeguarding sensitive data and ensuring regulatory compliance in a dynamic credit union environment. This is a role for a proactive problem-solver who thrives on keeping systems up to date, resolving work orders and projects on schedule, and delivering outstanding support to end users. If you're energized by technology, passionate about security, and ready to make a real impact, we'd love to hear from you. This position may require working weekends, holidays, and extended hours on short notice.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive.

• Administer and maintain hybrid infrastructure across on-premises and cloud-based Microsoft environments, including LAN and WAN equipment
• Maintain and configure Microsoft cloud services, e.g. Intune, Entra, Office 365 etc.
• Manage Windows workstations, Windows Servers and Linux systems to ensure performance, reliability, and uptime
• Oversee VMware virtualization platforms (ESXi, vCenter), including provisioning and resource optimization
• Plan, test, and deploy system updates, patches, and upgrades across servers, endpoints, and mobile devices
• Monitor network connectivity, system performance, and availability
• Collaborate closely with the technology team system deployments and cybersecurity initiatives
• Perform daily and monthly checklists of critical systems
• Furnish documentation, diagrams, and other reports
• Assist end-users with telephone and telecommunications-related issues, configuration and maintenance of phone system, voice mail, and other technical support issues

Backup & Disaster Recovery:

• Design, implement, and maintain virtual backup solutions for VMware environments and critical systems
• Perform regular backups and ensure successful completion through monitoring and reporting
• Conduct periodic recovery testing and disaster recovery drills
• Manage retention policies and ensure compliance with regulatory requirements
• Assist with the preparation, maintenance, and testing of Foothill's disaster recovery plan and Business Continuity Plan (BCP)
• Responsible for remaining current on the latest industry news involving various computer-based and human threats to Foothill's network infrastructure, including viruses, external/internal penetration, and other internal risks affecting the stability and confidentiality/integrity of data
• Responsible for the development and maintenance of a plan to audit end-users' workstations on an ongoing semi-annual basis
• Responsible for cross-training Information System team members as backup knowledge of network protocols, traffic log analysis, and network security architecture
• Assist with computer operations as needed
• Attend meetings as required or assigned
• May perform other duties or projects as assigned

Mobile Device Management (MDM):

• Administer and support MDM solutions (e.g., Microsoft Intune or similar platforms)
• Enroll, configure, and manage corporate and BYOD mobile devices (iOS, Android, laptops)
• Enforce security policies including device encryption, PIN/password policies, and remote wipe capabilities
• Manage application deployment, updates, and patching for mobile devices
• Monitor device compliance and remediate non-compliant devices
• Integrate MDM with identity systems (e.g., Azure AD) and conditional access policies

Security & Compliance:

• Implement and enforce data security controls across servers, endpoints, and mobile devices
• Ensure secure integration across Microsoft and Linux platforms
• Monitor logs, alerts, and security events to identify and respond to threats
• Support audits and maintain compliance with standards such as NCUA and FFIEC

General Administration:

• Maintain Azure, Active Directory, Group Policy, DNS, DHCP, and identity services
• Troubleshoot infrastructure, network, virtualization, backup, and endpoint issues
• Document system configurations, procedures, and change management activities

Qualification Requirements:

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
• Minimum of three (3) years of system administration experience in a hybrid environment
• Strong expertise in Windows Server administration (AD, DNS, DHCP, GPO)
• Working knowledge of Linux systems (Ubuntu, RHEL or similar)
• Experience with VMware vSphere (ESXi, vCenter)
• Hands-on experience with MDM platforms (Microsoft Intune preferred)
• Experience with backup and recovery solutions (e.g., Veeam or similar)
• Understanding of endpoint security, identity management, and compliance frameworks

Preferred Certifications:

• Microsoft Certified: Azure Administrator Associate
• VMware Certified Professional (VCP)
• CompTIA Security+
• Microsoft Endpoint Administrator (Intune) or similar

Other Skills and Abilities:

• Strong troubleshooting skills and analytical across infrastructure, endpoints, and mobile environments
• Attention to detail with a focus on security and compliance related trends
• Ability to manage multiple systems and priorities effectively
• Clear communication and strong documentation skills
• Remain knowledgeable of technical industry advancements and comply with all requirements concerning responsibility
• Ability to determine priority based on the criticality of issues and several users affected
• Provide all team members with the highest level of support and service possible
• Ability to handle multiple tasks with attention to detail and perform duties with minimal supervision
• Ability to use discretion when handling confidential information
• Self-motivated and frequently demonstrates initiative by going "above and beyond" performing what is required for the position
• Ability to maintain a good working relationship with all team members, members, and vendors and to use good judgment in recognizing the scope of authority
• Must be able to travel within the branch network regularly
• Must have a method of transportation when needed to carry out essential job-related functions; if operating a motor vehicle, must have a valid driver's license and proof of at least minimum automobile insurance coverage as required by the State of California.

Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, intersectionality, status as a veteran, and basis of disability or any other federal, state or local protected class.

Compensation details: 39-42 Hourly Wage

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