Target Operating Model Consultant

Target Operating Model Consultant - 2 month contract - Outside IR35 - Bedford - £400-£500

We are supporting a UK Government organisation undergoing significant transformation and are seeking an experienced Target Operating Model (TOM) Consultant to help design and establish a new directorate.

This is a high-impact role where you'll work closely with senior leaders to define organisational structures, operating models, governance, and capability requirements. You'll play a critical role in shaping how the directorate operates, ensuring it has the right people, processes, and frameworks in place to deliver its objectives.

The ideal candidate will have a strong background in operating model design, organisational development, and government transformation programmes, with experience working alongside Service Design, User Research, and User Experience teams.

Key Responsibilities

• Design and develop Target Operating Models (TOMs) for a newly established government directorate.
• Define and shape the structure of the directorate, including teams, functions, reporting lines, and governance arrangements.
• Advise on organisational design, workforce planning, and capability requirements.
• Develop Centre of Excellence (CoE) models and recommend the capabilities required across the function.
• Work with senior stakeholders to gain agreement and alignment on organisational structures and operating approaches.
• Create organisational structure charts, governance frameworks, and operational documentation.
• Develop handbooks, playbooks, and guidance materials to support the new operating model.
• Design and improve internal processes, controls, and ways of working.
• Conduct organisational reviews and internal audits to identify opportunities for improvement.
• Support organisational development (OD) activities and wider transformation initiatives.
• Collaborate with Service Design, User Experience, and Digital teams to ensure organisational structures support effective service delivery.