Tech Onboarding Analyst, Service Transition/Service Delivery

Tech Onboarding Analyst, Service Transition/Service Delivery

Our client, a leading finance company are looking for a contractor with service delivery/service transition experience.

The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services are designed, tested and implemented into a live operational environment safely and effectively, minimising business-as-usual services. You will act as the link bridge between change and stable operations.

The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process.

Engaging with the stakeholders and heads of departments to ensure a quality end to end technical design and non-functional support and operations requirements can integrate or work with existing processes or application.

General responsibilities:

• Analysis of changes to business systems to ensure that all operational support requirements as well as IT policies are met
• Capture any changes to determine any impact to existing systems, processes and support models
• Supporting the facilitation of design and estimation meetings and co-ordination of Technology Operations estimates, maintaining data for future review and feed into projects

Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.
Hybrid working - 2 days per week on site.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.