Technical Lead/Solution Architect (Qualtrics) - London & Salford (Occasional travel)

Technical Lead/Solution Architect - Qualtrics

Location: Remote - London & Salford - (occasional travel to Salford & London, Travel expenses will be covered)

Duration: 6 months Rolling Contract

THIS PROJECT IS INSIDE IR35

We are looking for an experienced Technical Lead/Solution Architect with strong Qualtrics expertise to lead the design and delivery of enterprise-level solutions.

This role is ideal for someone who can combine solution architecture, hands-on platform configuration, integrations, and client-facing communication.

Key responsibilities

• Design scalable and practical Qualtrics solutions based on business requirements
• Lead the technical delivery of enterprise Qualtrics implementations
• Configure surveys, dashboards, workflows, automations, and Embedded data logic
• Build and support integrations between Qualtrics and other business systems
• Work closely with stakeholders to turn technical concepts into clear solutions
• Support testing, troubleshooting, optimisation, and client enablement

Must-have skills

• Strong experience with Qualtrics in an enterprise environment
• Proven background as a Technical Lead, Solution Architect, or Senior Technical Consultant
• Hands-on experience with Qualtrics configuration, including surveys, workflows, dashboards, and automations
• Strong experience with APIs and system integrations
• Technical knowledge of JavaScript, HTML, and CSS
• Experience integrating Qualtrics with platforms such as Salesforce, CRM, HRIS, SAP, Slack, or data warehouses
• Ability to work directly with clients, gather requirements, and communicate technical solutions clearly
• Experience supporting testing, troubleshooting, and go-live readiness

Nice to have

• Experience with Qualtrics CoreXM, CustomerXM, EmployeeXM, or BrandXM
• Knowledge of SQL or Python
• Experience with Adobe Experience Platform (AEP)
• Exposure to Tableau or Power BI