N
Technical Project Manager
NHS
Contract
Remote friendly (North Humberside)
United Kingdom
£100,000 - £125,000 GBP daily
We're looking for an experienced IT Project manager to help support key IT delivery projects both internally and for our health care customers.
Main duties of the job Key Responsibilities
We are supported by our award winning parent company, CityHealth Care Partnership CIC (CHCP).
We offer:
Job responsibilities (Full document available as a supporting attachment)
JOBTITLE: TechnicalProject Manager
SALARY: N7
REPORTS TO: Head of Digital Delivery
RESPONSIBLE TO: Head of Digital Delivery
WORKINGHOURS: 7.5 Hours per day coveringa service of09:00 to 17:00 - Monday to Friday
JOBPURPOSE
Thepostholder will be responsible for the end-to-end delivery of technical anddigital projects across N3i and its customer base, including Primary Careorganisations. The role provides structured project management for internalinitiatives and customer facing technical programmes, ensuring delivery to agreedscope, time, cost and quality standards.
Key Responsibilities
Manage a portfolio of technical projectssupporting N3i internal services and N3i customers.
Lead delivery of the rolling GP IT Refreshprogramme to replace outdated GP Practice devices.
Project manage IT estate moves, site relocationsand infrastructure changes.
Lead technical onboarding projects for newcustomers.
Maintainclear governance, reporting and risk management across all assigned projects.
DUTIESAND RESPONSIBILITIES
Communication
Act as the primary point of contact for assignedprojects.
Communicate complex technical information to non-technicalaudiences.
Engage with GP practices, PCNs, ICBs, customers,suppliers and internal teams to coordinate delivery activity and resolve issues.
Provide regular progressupdates, highlight reports and escalation of risks, issues and decisions tosenior stakeholders.
Analytical Tasks
Identify, assess and manage project risks,issues and dependencies implementing mitigating actions and escalation asrequired.
Undertake options appraisals and impactassessments for technical delivery approaches and implementation models.
Monitor delivery performance using data andfeedback, identifying improvement opportunities and lessons learned.
Planning and Organisational Skills
Plan and manage multiple projects concurrentlywith competing priorities, adjusting plans in response to operationalpressures.
Develop and maintain project documentationincluding plans, milestones, RAID logs, resource schedules and closure reports.
Coordinate delivery activity across technicalteams, suppliers and customer organisations to meet agreed timescales.
Physical Skills
Standard keyboard and digital system skills witha high level of accuracy for maintaining plans, documentation and reporting.
Occasional travel to GP practices, customerites and N3i locations as required for delivery, assurance or stakeholderengagement.
Policy and Service DevelopmentImplementation
Ensure projects comply with N3i policies, NHSstandards and information governance requirements including data protection.
Contribute to the development of projectmanagement standards, templates and best practice to improve consistency andquality.
Support service redesign and improvementinitiatives arising from project outcomes.
Responsibilities for Financial andPhysical Resources
Support management of project budgets,forecasting and value for money considerations in line with N3i financialprocedures.
Coordinate procurement activity and supplierengagement required for project delivery, including equipment and services.
Ensure appropriate use, tracking and deploymentof IT equipment during refresh, onboarding and move projects.
Responsibilities for Human Resources
Coordinate the work of technical staff andsuppliers assigned to projects, ensuring clarity of tasks, timelines anddeliverables.
Provide guidance and support to colleaguescontributing to delivery, including structured handovers and deploymentcoordination.
Support induction and knowledge transferactivities associated with new services, refreshed estates or onboardingcustomers.
Responsibilities for InformationResources
Maintain accurate project records anddocumentation in line with organisational standards and audit requirements.
Ensure handling of sensitive staff and patientrelated information complies with data protection and information governancepolicies.
Responsibilities for Research andDevelopment
Identify opportunities to improve projectdelivery approaches and technical implementation models across N3i and customerenvironments.
Support pilots and evaluation of new deliverymethods, tools or technologies where appropriate.
Freedom to Act
The post holder will manage and organise their ownworkload, use their own initiative and work within the organisations policiesand procedures.
The postholder will work to agreed objectivesand will have the freedom to interpret these and deliver results autonomously.
They will be required to identify delivery risksand issues, take corrective action and elevate appropriately through agreedgovernance.
Able towork on own initiative, organising and prioritising own and other workloads tochanging and often tight deadlines.
This jobdescription is not meant to be exhaustive.It describes the main duties and responsibilities of the post. It may besubject to change in the light of developing organisational and service needsand wherever possible change will followconsultation with the post holder.
STANDARD PARAGRAPHS
1.Allstaff are expected to embrace the N3i values which consist of: -
Nurtureencouraging an open and transparent way of working and a culture of trust.
Partnerwork in partnership to ensure the smooth and continuous running of service.
Innovatefoster a culture of openness, innovation common aims and goals.
2.It isthe responsibility of each member of staff to maintain confidentiality at alltimes and abide by the N3i policies and procedures.
3.Staffmust be aware of and adhere to the provisions of the Health and Safety at WorkAct and any associated legislation to ensure their own safety and that ofcolleagues, patients, and visitors. Staff must also be aware of the action tobe taken in the event of fire and must complete Fire Awareness Training on anannual basis.
4.Staffwho are required to move larger IT equipment are also required to attendfurther training in addition to this and will be required to refresh at thislevel bi-annually. Other mandatory training requirements that are relevant tothe post must be decided during Personal Development Review and a training plandeveloped.
5.Staffshould be aware of their individual responsibilities under the Equality Policyand ensure that they comply to the policy which requires that all colleaguesand service users be treat with respect.
6.Staffmust be aware of their individual responsibilities under the InformationSecurity Policy / standards, ensuring they are aligned with ISO27001 and otherregulatory frameworks.
7.N3i iscommitted to a policy of zero tolerance of abuse. All staff have a duty tocontribute to the detection, reporting and prevention of abuse and to safeguardthose in our care. Safeguarding is everybody's business.
8.Ensure high standards of environmental cleanliness aremaintained.
9.Thisjob description is not meant to be exhaustive. It describes the main duties andresponsibilities of the post. It may be subject to change in the light ofdeveloping organisational and service needs and wherever possiblechange will follow consultation with the post holder.
Person Specification Personal Circumstances
Main duties of the job Key Responsibilities
- Manage a portfolio of technical projects supporting N3iinternal services and N3i customers.
- Lead delivery of the rolling GP IT Refresh programme toreplace outdated GP Practice devices.
- Project manage IT estate moves, site relocations andinfrastructure changes.
- Lead technical onboarding projects for new customers.
- Maintain clear governance, reporting and risk managementacross all assigned projects.
We are supported by our award winning parent company, CityHealth Care Partnership CIC (CHCP).
We offer:
- Modern IT equipment and working from home kit
- Hybrid working supporting you to work from home up to twodays a week
- Modern office Environment
- Team Building Social Events
- A range of flexible working options in addition to Workingfrom Home (WFH)
- Generous annual leave allocation between days, plusbank holidays
- Opportunity to buy and sell leave
- Occupational Health support and advice
- Eye tests, workstation assessments and seasonal flu jabs
- Menopause champions
- A range of staff networks to connect with.
- Competitive Salary banding
- NHS and Blue Light Discounts
- Car Salary Sacrifice
- Cycle work to Scheme
- Free onsite parking at most sites.
Job responsibilities (Full document available as a supporting attachment)
JOBTITLE: TechnicalProject Manager
SALARY: N7
REPORTS TO: Head of Digital Delivery
RESPONSIBLE TO: Head of Digital Delivery
WORKINGHOURS: 7.5 Hours per day coveringa service of09:00 to 17:00 - Monday to Friday
JOBPURPOSE
Thepostholder will be responsible for the end-to-end delivery of technical anddigital projects across N3i and its customer base, including Primary Careorganisations. The role provides structured project management for internalinitiatives and customer facing technical programmes, ensuring delivery to agreedscope, time, cost and quality standards.
Key Responsibilities
Manage a portfolio of technical projectssupporting N3i internal services and N3i customers.
Lead delivery of the rolling GP IT Refreshprogramme to replace outdated GP Practice devices.
Project manage IT estate moves, site relocationsand infrastructure changes.
Lead technical onboarding projects for newcustomers.
Maintainclear governance, reporting and risk management across all assigned projects.
DUTIESAND RESPONSIBILITIES
Communication
Act as the primary point of contact for assignedprojects.
Communicate complex technical information to non-technicalaudiences.
Engage with GP practices, PCNs, ICBs, customers,suppliers and internal teams to coordinate delivery activity and resolve issues.
Provide regular progressupdates, highlight reports and escalation of risks, issues and decisions tosenior stakeholders.
Analytical Tasks
Identify, assess and manage project risks,issues and dependencies implementing mitigating actions and escalation asrequired.
Undertake options appraisals and impactassessments for technical delivery approaches and implementation models.
Monitor delivery performance using data andfeedback, identifying improvement opportunities and lessons learned.
Planning and Organisational Skills
Plan and manage multiple projects concurrentlywith competing priorities, adjusting plans in response to operationalpressures.
Develop and maintain project documentationincluding plans, milestones, RAID logs, resource schedules and closure reports.
Coordinate delivery activity across technicalteams, suppliers and customer organisations to meet agreed timescales.
Physical Skills
Standard keyboard and digital system skills witha high level of accuracy for maintaining plans, documentation and reporting.
Occasional travel to GP practices, customerites and N3i locations as required for delivery, assurance or stakeholderengagement.
Policy and Service DevelopmentImplementation
Ensure projects comply with N3i policies, NHSstandards and information governance requirements including data protection.
Contribute to the development of projectmanagement standards, templates and best practice to improve consistency andquality.
Support service redesign and improvementinitiatives arising from project outcomes.
Responsibilities for Financial andPhysical Resources
Support management of project budgets,forecasting and value for money considerations in line with N3i financialprocedures.
Coordinate procurement activity and supplierengagement required for project delivery, including equipment and services.
Ensure appropriate use, tracking and deploymentof IT equipment during refresh, onboarding and move projects.
Responsibilities for Human Resources
Coordinate the work of technical staff andsuppliers assigned to projects, ensuring clarity of tasks, timelines anddeliverables.
Provide guidance and support to colleaguescontributing to delivery, including structured handovers and deploymentcoordination.
Support induction and knowledge transferactivities associated with new services, refreshed estates or onboardingcustomers.
Responsibilities for InformationResources
Maintain accurate project records anddocumentation in line with organisational standards and audit requirements.
Ensure handling of sensitive staff and patientrelated information complies with data protection and information governancepolicies.
Responsibilities for Research andDevelopment
Identify opportunities to improve projectdelivery approaches and technical implementation models across N3i and customerenvironments.
Support pilots and evaluation of new deliverymethods, tools or technologies where appropriate.
Freedom to Act
The post holder will manage and organise their ownworkload, use their own initiative and work within the organisations policiesand procedures.
The postholder will work to agreed objectivesand will have the freedom to interpret these and deliver results autonomously.
They will be required to identify delivery risksand issues, take corrective action and elevate appropriately through agreedgovernance.
Able towork on own initiative, organising and prioritising own and other workloads tochanging and often tight deadlines.
This jobdescription is not meant to be exhaustive.It describes the main duties and responsibilities of the post. It may besubject to change in the light of developing organisational and service needsand wherever possible change will followconsultation with the post holder.
STANDARD PARAGRAPHS
1.Allstaff are expected to embrace the N3i values which consist of: -
Nurtureencouraging an open and transparent way of working and a culture of trust.
Partnerwork in partnership to ensure the smooth and continuous running of service.
Innovatefoster a culture of openness, innovation common aims and goals.
2.It isthe responsibility of each member of staff to maintain confidentiality at alltimes and abide by the N3i policies and procedures.
3.Staffmust be aware of and adhere to the provisions of the Health and Safety at WorkAct and any associated legislation to ensure their own safety and that ofcolleagues, patients, and visitors. Staff must also be aware of the action tobe taken in the event of fire and must complete Fire Awareness Training on anannual basis.
4.Staffwho are required to move larger IT equipment are also required to attendfurther training in addition to this and will be required to refresh at thislevel bi-annually. Other mandatory training requirements that are relevant tothe post must be decided during Personal Development Review and a training plandeveloped.
5.Staffshould be aware of their individual responsibilities under the Equality Policyand ensure that they comply to the policy which requires that all colleaguesand service users be treat with respect.
6.Staffmust be aware of their individual responsibilities under the InformationSecurity Policy / standards, ensuring they are aligned with ISO27001 and otherregulatory frameworks.
7.N3i iscommitted to a policy of zero tolerance of abuse. All staff have a duty tocontribute to the detection, reporting and prevention of abuse and to safeguardthose in our care. Safeguarding is everybody's business.
8.Ensure high standards of environmental cleanliness aremaintained.
9.Thisjob description is not meant to be exhaustive. It describes the main duties andresponsibilities of the post. It may be subject to change in the light ofdeveloping organisational and service needs and wherever possiblechange will follow consultation with the post holder.
Person Specification Personal Circumstances
- - Ability to travel to customer and N3i sites
- - Ability to communicate complex technical information clearly to non-technical audiences.
- - Ability to motivate and lead a project team and delegate tasks appropriately
- . click apply for full job details