Technical Support Technician

Company: E-Commerce Job Title: Technical Support Technician Employment Type: Contract for 6 Months Location: New Carlisle, Indiana Shift: - 8:00 AM to 5:30 PM Schedule Options: Onsite (Mon to Fri) Pay Rate : $20-$24 per hour About the Role: - We are seeking a Network Technician to support several data center locations in Indiana. - This role involves day-to-day assistance with capacity management and requires collaboration with both internal customers and external vendors to ensure smooth project execution. - Experience in supporting large-scale, enterprise-class networks is essential. Responsibilities: - Monitor the queue for new requests, changes, or projects. - Plan and implement assigned projects according to defined processes and standards. - Estimate project requirements in terms of time, cost, and resources. - Follow change management guidelines during project execution. - Work with vendors as needed and monitor their work. - Collaborate with cross-functional teams, including network TPM and engineers. - Stay updated on new technologies, processes, and designs. - Adhere to safety and security standards. - Troubleshoot network or physical component issues during deployment. - Communicate with stakeholders and provide regular updates. Required Skills: - Basic networking knowledge, including understanding of TCP/IP networks, DHCP, and Static IP. - Basic knowledge of cabling (Fiber Optic - single mode and multimode). - Basic hardware and IT system understanding. - Ability to set up servers (rack installation, wiring servers, cable installation). - Ability to lift and rack equipment up to 40 pounds. - Reliable transportation. Nice to Have: - Experience working in a data center environment. - Time management and project management skills. - Ability to schedule heavy activities and meet timelines. - Strong work ethic. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.