Technician 2

Joina leading independent technology and services provider as a technician 2

Job Overview:
Weare seeking an experienced CE Engineer to support End User Services, providingIMAC, Break/Fix, Moves, and Refresh services. The role involves hands-onsupport for end-user hardware, printers, and peripherals, ensuring high servicequality and adherence to organisational standards and policies.

Location:Chester Business Park, Chester, CH4 9FB
Working Hours: Monday to Friday, 08:00 - 16:00 (Weekend overtime may be required)

Contract Duration:

• Start Date: 05 May 2026
• End Date: 31 July 2026
• Daily Rate: A per hour rate, in-scope IR35, of £14.90/hr PAYE) OR £19.33/hr (via a Hays approved umbrella company)

Main Responsibilities

• Perform IMAC (Install, Move, Add, Change) activities for end-user devices.
• Deliver break/fix support for desktops, thin clients, monitors, webcams, and related peripherals.
• Support user moves and hardware refresh activities.
• Plan and coordinate hardware refresh activities.
• Deploy and configure hardware according to standard build and security policies.
• Perform data backup, migration, and validation during refresh cycles.
• Provide end-user support during and after deployments.
• Manage secure hardware collection and disposal, adhering to asset and environmental policies.

The Ideal Candidate

• Experience in End User Computing/Deskside Support roles.
• Strong knowledge of IMAC and Break/Fix support.
• Hands-on experience with PC refresh and deployment projects.
• Familiarity with printer maintenance and consumables handling.
• Excellent customer service and communication skills.
• Ability to follow documented processes, standards, and policies.

How to Apply:
Ifyou're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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