Technician 3

Join a leading technology company as a technician 3!

Job Overview

We are seeking a proactive and customer-focused IT Support professional to provide end-to-end hardware and software support within a dynamic enterprise environment. The role involves troubleshooting and performing break/fix activities on laptops, desktops, and related hardware, as well as building, configuring, and deploying devices in line with corporate standards. The candidate will also deliver Tech Bar support on a rotational basis (3 days per week), offering face-to-face assistance to resolve user issues efficiently. Additionally, the role includes handling BAU activities and 2nd line support, managing service tickets, and providing remote desktop support to ensure seamless day-to-day IT operations.

Tittle: Technician 3
Location: Derby DE24 9GJ
Start/End Date: 22-Jun-26 to 18-Jun-27
Salary: PAYE - £19.85/hr (Basic) and UMB - £25.75/hr (Inside IR35)
Work Schedule: Mon-Fri 09:00-17:30

Key Responsibilities:

• Hardware Support & Break/Fix:
• Perform troubleshooting, diagnostics, and repair of laptops, desktops, and related hardware components.
• Device Builds: Build, configure, and deploy laptops and desktops according to corporate standards.
• Tech Bar Support (3 Days per Week on a Rota)
• Provide face-to-face technical assistance to end users, offering quick resolutions and guidance.
• Software BAU & 2nd Line Support:
• Work on day-to-day operational tasks, including managing and resolving 2nd line support tickets and providing remote desktop assistance.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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