Telecommunications Obsolescence Lead

Harvey Nash is now inviting candidates to apply for the role of Telecommunications Obsolescence Lead, a 12-month contract role.

• Hybrid working (2-3 days a week onsite)
• South England or Central Belt of Scotland - 3 days a week
• Inside of IR35/Umbrella only
• £490 - £530

Work on a time critical estate obsolescence programme to address the withdrawal of Legacy PSTN/ISDN services across the UK and ageing telephony platforms.

You will be accountable for defining, governing and approving telephony risk mitigation approaches, working closely with delivery, suppliers, and site stakeholders. The role operates in parallel with a Delivery Manager, with a strong focus on dependency management and coordinated execution.

Key Accountabilities

• Telephony Obsolescence Leadership & Control
• Estate Discovery & Risk Baseline
• Telephony Solution Direction & Acceptance
• Supplier & Proposal Challenge
• Delivery Alignment & Dependency Management
• Documentation, Knowledge & Handover

Essential Experience

• Senior level experience in enterprise or industrial telecommunications environments.
• Proven involvement in PSTN/ISDN withdrawal, Legacy PBX retirement, or large-scale voice platform transition.
• Deep understanding of:
  o PBX platforms (eg Avaya, Mitel)
  o SIP trunking, SBCs, media gateways, and analogue survivability
  o Voice resilience, QoS, and failover concepts
• Experience working in operational, safety critical, or regulated environments.
• Strong judgement and credibility to make decisions under uncertainty and time pressure.
• Comfortable travelling to operational sites across the UK and Ireland as required to support delivery, stakeholder engagement, and assurance activities.

Desirable

• Experience with Microsoft Teams Phone (Direct Routing or Operator Connect).
• Exposure to control room, safety, or emergency telephony environments.
• Familiarity with energy, utilities, or industrial site operations.

Please submit your CV for consideration.