US DC Senior Analyst, Operational Excellence

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Senior Analyst, Operational Excellence

Summary/Objective:

The Operational Excellence (OpEx) team is constructing foundational, scalable, and agile operations for HelloFresh. We are looking for a Senior Business Analyst to drive high-impact transformation projects.

In this Senior Business Analyst role, you won't just provide data; you will own the narrative. You will act as a strategic partner to the Associate Director of OpEx, leading complex workstreams that solve systemic problems in our supply chain and customer experience. You will be expected to mentor junior analysts, pioneer new analytical methodologies, and influence senior leadership through data-backed storytelling.

You will

• Strategic Leadership: Lead cross-functional analytics projects involving local/network planning, automation, and engineering to address gaps in DC input metrics.
• Advanced Analytics & Modeling: Develop predictive models and complex data structures in Data Lakes using SQL and Python/R to forecast volumes and mitigate customer-reported errors before they occur.
• System Optimization: Identify systemic inefficiencies in our data infrastructure; design and implement automated, scalable solutions that replace manual reporting.
• Stakeholder Influence: Translate complex data sets into actionable business cases for senior leadership, advocating for resource allocation and process changes.
• Mentorship & Best Practices: Set the standard for the OpEx team by establishing "gold standard" dashboarding (Grafana/Tableau/other BI tools) and code documentation practices; provide peer reviews.
• Change Management: Drive the adoption of new KPIs and reporting tools across the fulfillment network, ensuring local teams understand and utilize data to improve performance.

You are

• Experience: At least 5-6 years of experience in an analytical, data management, or business intelligence role, preferably within supply chain or e-commerce.
• Technical Mastery: Advanced SQL proficiency is mandatory. Professional experience using Python or R for data manipulation and automation is required at this level.
• Visualization Expertise: Proven track record of building sophisticated, automated dashboards in Tableau, Grafana, or similar BI tools.
• Problem Solving: A "systems thinker" who can look beyond the immediate data to understand the upstream and downstream impacts of operational changes.
• Communication: Exceptional ability to communicate "the why" behind the numbers to executive-level stakeholders.
• Project Management: Experience leading end-to-end projects from initial discovery through to implementation and post-mortem analysis.

You have .

• Education: Bachelor's or Master's degree in an analytical field (Engineering, Statistics, Supply Chain, or Data Science).
• Industry Context: 3+ years of experience specifically within a high-volume fulfillment, manufacturing, or production environment.
• Methodology: Certification or deep practical experience in Lean Six Sigma, Agile, or other continuous improvement frameworks.
• Autonomy: A proven ability to operate with minimal supervision in a fast-paced, ambiguous environment.

You'll get

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation

Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.
Colorado Pay Range
$78,200 - $88,000 USD

Newark, NJ Pay Range
$83,800 - $94,250 USD

Arizona Pay Range
$72,800 - $81,900 USD

Illinois Pay Range
$78,200 - $88,000 USD

About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn .

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

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