Job Description
Job Description
Hiring a User Studies Moderator to join a dynamic team in Phoenix that specializes in wearable tech research studies!
Schedule: Full time day shifts, 8 hours per day
Project Duration: 1st phase is 9 weeks with extensions/additional phases to follow
Overview: We are seeking a detail-oriented and empathetic User Studies Moderator to facilitate research sessions with participants testing a wearable prototype device. This role is critical to ensuring smooth study execution and gathering valuable insights for product development.
Key Responsibilities:
•Coordinate and conduct user study sessions, ensuring participants feel comfortable and informed. •Engage in one-on-one interaction with each participant throughout the session.
•Instruct participants on how to interact with the study prototype device, following the research protocol.
•Collect demographic information and take measurements of each participant's hip and waist as part of the study requirements.
•Observe and document participant interactions, behaviors, and feedback accurately.
•Take detailed notes on errors, issues, and important information related to the specific protocol you are running.
•Troubleshoot basic device issues during sessions and escalate technical problems when needed. •Maintain confidentiality and adhere to the organization's standards.
•Provide clear, concise summaries of findings
Qualifications:
•Strong communication and interpersonal skills. •Ability to follow structured protocols while adapting to participant needs. •Familiarity with wearable technology or usability testing •Detail-oriented with excellent organizational skills •Prior experience working as a studies facilitator or usability tester •Project coordination background and attention to detail
Nice to Have Skills & Experience
Bachelors Degree of MA degree
UX wearble device experience product testing experience preferred