User Researcher
Hays Specialist RecruitmentUser Researcher Contract - Paying between £350 to £400 Per Day, Inside IR35, Based in South Wales, Hybrid Working, To Start ASAP
Your new company
You will be working with a leading organisation that is based in South Wales.
Your new role
We're recruiting a User Researcher to support a large scale service transformation programme spanning digital, community and clinical pathways. You'll lead research into how people access, experience and move through services, working closely with multidisciplinary teams to ensure solutions are driven by real user needs and insights.
Key responsibilities:
- Deliver qualitative user research across complex services
- Conduct interviews and workshops with the public and frontline professionals
- Identify barriers to access, engagement and retention
- Map end-to-end user journeys across digital and non digital channels
- Synthesise insights into clear, actionable outputs
What you'll need to succeed
- Strong qualitative user research background
- Experience working in complex and/or health related environments
- Confidence handling sensitive topics
- Able to work in multidisciplinary teams and ambiguous settings
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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