USER RESEARCHER - 6 months CONTRACT - RATES £500 TO £550 PD INSIDE - BPSS - HYBRID WITH 2 DAYS ON SITE IN EITHER BRISTOL/MANCHESTER/LONDON
Candidates would also be expected to attend infrequent away days, once a month or every two months. These days rotate across Bristol, London and Manchester, so the candidates must be happy to travel to these sites as required
Role
Plan and conduct user research to understand how people experience digital services, with a focus on digital inclusion and accessibility barriers
Design and run appropriate research activities to answer clear research questions
Analyse and synthesise research findings
Communicate research findings to service teams and senior stakeholders
Work closely with multidisciplinary teams to inform service design, policy or guidance
Skills -
Understanding of how public sector digital teams work is crucial
Background in Digital Accessibility and Inclusion
Must also be able to confidently communicate with a team who may not understand research principles
Understanding of Agile, including ways of working and frameworks
Understanding of concepts of Web Contact Accessibility Guidelines (WCAG)
If this role is for you then please apply online today
SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.