VDI Platform Engineer (VMWare)

VDI Platform Engineer (VMWare) - London Hybrid 2/3 days per week - Inside IR35

*SC Clearance highly desirable, but all applications considered.*

An experienced hands on VDI Platform Engineer required to support a medium-sized enterprise Omnissa (VMware) Horizon environment in a critical setting.

• Running the Horizon platform day-to-day (pods, pools, brokers, gateways)
• Managing VDI infrastructure alongside platform teams (vSphere, storage, networking)
• Monitoring performance and capacity, troubleshooting issues end-to-end
• Supporting incidents, problem management and change activity
• Managing desktop pools, images and provisioning
• Supporting application delivery (App Volumes or similar) and user profiles (DEM or equivalent)
• Troubleshooting Windows and Linux VDI session and performance issues
• Supporting underlying Windows Server services (AD, DNS, authentication)
• Contributing to patching, upgrades and continuous platform improvements
• Strong hands-on experience with VMware/Omnissa Horizon
• Experience running VDI in enterprise environments
• Good understanding of:
• Horizon architecture (connection Servers, UAG, pools, images)
• vSphere (vCenter, ESXi)
• VDI performance and troubleshooting
• Solid Windows Server experience (AD, GPO, DNS, identity integration)
• Experience supporting Windows and/or Linux VDI desktops
• Strong troubleshooting skills across platform, OS and user experience

Desirable skills:

• App Volumes or application layering tools
• Dynamic Environment Manager (DEM) or equivalent
• NSX or network segmentation in VDI environments
• Experience in regulated or high-availability environments