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We have an excellent job opportunity for Head of AI Insight for our leading airline client

Hays IT - HTS - Southend
15 minutes ago
Contract
Middlesex
United Kingdom

About Group Transform AI

Transform AI is building a Group-leading AI capability to make client's industry benchmark for AI-enabled performance. We operate at the intersection of advanced technology and large-scale transformation, delivering measurable impact across a FTSE100 group.

Within this ambition, AI Insight is a critical pillar: transforming how the Group accesses, consumes and acts on data and shifting from retrospective reporting to proactive, AI-driven decision intelligence.

Contract - until end of December with the possibility of extention

Location - Waterside (UB7 0GB)

Hybrid - 2-3 days onsite and frequent national & international travel if needed.

Pay - Premium daily rate (inside IR35)

About the role

The Head of AI Insight is a senior leadership role accountable for building and scaling client's next-generation AI Insight capability.

Your purpose is to define and deliver a step-change in how insight is generated, distributed and consumed across the Group, moving to a unified, conversational, proactive AI insight layer built on the Central Data Layer (CDL).

This role goes beyond traditional BI or analytics leadership. It requires redefining the paradigm of insight consumption from pull-based reporting to AI-driven push, nudging and decision support, enabled through semantic abstraction, conversational access, and multi-channel delivery.

You will lead the development of the vision and associated architectures (including Claude-enabled interaction models), ensuring these are translated into production-grade, scalable capabilities adopted across the business.

Key Responsibilities & Accountabilities

  • AI Insight Strategy, Vision & Architecture
  • Semantic Layer & Data Abstraction
  • Pick Your Channel Insight Delivery
  • Conversational & Agentic Insight
  • Proactive Insight & Decision Intelligence
  • Mobile & Real Time Insight
  • Delivery Leadership & Execution
  • Stakeholder Leadership & Adoption
  • Performance, Governance & Impact Tracking

Experience & Skills

  • Proven experience leading enterprise-scale data, analytics or AI insight platforms in complex, multi-entity organisations.
  • Strong understanding of:
    • Modern data platforms (eg Snowflake/lakehouse architectures)
    • Semantic layers, metrics stores and data modelling
    • AI/LLM-enabled analytics and conversational interfaces
  • Track record of delivering user-facing products with high adoption.
  • Experience driving transformation from traditional BI/reporting to advanced analytics or AI-driven models.
  • Exceptional stakeholder management, with credibility at senior leadership levels.
  • Ability to operate at both strategic and execution levels in fast-paced environments.

Desired Attributes

  • Visionary but pragmatic: can translate bold ambition into tangible delivery
  • Founder mindset: drives progress, removes blockers, and creates momentum
  • Structured in ambiguity: brings clarity and discipline to complex problems
  • High judgement: balances innovation, risk and enterprise constraints
  • Outcome-focused: relentlessly drives adoption and measurable impact