Zuora Architect/Consultant
Contract
Outside IR35
3 months initially
Rate: TBC (£500 Plus)
Predominantly remote - 1 day a month in Manchester
My client are looking for an experienced contractor to conduct a full review and optimisation of our existing Zuora billing and finance platform.
The Role is a hands-on role, requiring a technically strong Zuora specialist to assess the current environment, identify gaps and inefficiencies, and help define and deliver improvements across the platform.
Role Responsibilities
- Conduct a full audit and health check of the existing Zuora platform
- Review billing, subscriptions, renewals, notifications, workflows, and integrations
- Identify configuration issues, technical debt, and operational inefficiencies
- Analyse customer life cycle journeys and membership communications
- Review how products such as Tastecard are configured within Zuora
- Recommend best-practice improvements across billing and finance operations
- Work closely with Finance, Technology, and operational stakeholders
- Provide both strategic recommendations and hands-on delivery support
- Improve automation, reporting, workflows, and customer notification processes
- Document findings, risks, and improvement roadmap
Required Experience
- Strong hands-on experience with Zuora
- Proven experience reviewing, optimising, or re-architecting existing Zuora implementations
- Deep understanding of subscription billing, renewals, invoicing, and finance systems
- Experience working across both technical and business stakeholder groups
- Ability to communicate effectively with Finance and Technology teams
- Strong understanding of integrations, workflows, and customer life cycle management
- Comfortable operating in a contractor/consultancy-style environment
- Experience identifying platform gaps and delivering practical solutions
Zuora Architect/Consultant