Collections Analyst

Corps Team • Charlotte, NC, US • 4d ago

Our client, a water technology provider, is seeking a Collections Analyst for a 12 month contract opportunity. This is a hybrid role that requires being onsite on Tuesday and Wednesday, and the candidate must be local to one of the following office locations: Tewksbury, MA; Uniontown, PA; Marlton, NJ; or Charlotte, NC.

Core Responsibilities

Drive proactive improvements to Collections effectiveness
Provide impactful proactive action plans via frequent monitoring of past due percentages
Create and execute strategic action plans to enhance cash slow timeliness
Ensure SLA’s are met and partners with extended Shared services team to improve performance
Challenges Status quo and actively participates in Continuous Process Improvement Projects and Kaizen Events
Performing root cause analysis, drives process improvement to ensure further process efficiencies
Drive process and ensure goals are met, by participating (and leading if necessary) governance calls
Timely collections and resolution of past due accounts receivable for assigned customer accounts
Develop and maintain positive and effective relationships with external accounts and internal stake holders
Work closely with customers and cash applications department to resolve open credits and refunds
Lead initiatives to improve DSO, involving various internal stake holder groups

Additional Dimensions:

Processing collections for Accounts and providing oversite to the third party team that is processing collections.
Advising and supporting the third party firm on escalated issues
Proactive and analytical role to look for process improvements
Proactively lead efforts that lend to continuous improvement opportunities
Identify and execute initiatives to improve DSO

Requirements

4 year degree – Accounting/ Finance preferred
Specialized skill training/ certification a plus.
5+ years of B2B Collections work experience & sound knowledge of collections process
Excellent written and verbal communication skills
Must be proficient in Microsoft Excel, Word, and Outlook
SAP and Get Paid experience

Pay Rate- $19.87- $33.31/hour

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