Role: Desktop Technician
Location: Oklahoma City or Tulsa Onsite
Pay Rate Range: $22-26/hourly
Are you looking for a growth opportunity for a reputable company with a positive work environment?
Our client is looking for a Contract Systems Administrator to join their team through the end of the year. Please contact us today to discuss this opportunity!
Position Summary:
We are seeking a skilled Desktop Support Technician to provide technical assistance and support for our organization's computer systems, hardware, and software. The ideal candidate will have a strong understanding of computer systems and networks and excellent problem-solving abilities
Essential Duties and Responsibilities:
- Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.
- Provide technical support to end-users via phone, email, or in-person.
- Troubleshoot hardware and software issues, including operating systems and applications.
- Assist with network connectivity problems and basic network troubleshooting.
- Maintain an inventory of all hardware and software resources.
- Document technical issues and solutions in a ticketing system.
- Collaborate with other IT team members to resolve complex issues.
- Ensure security patches and updates are applied to all systems
- Experience with Active Directory and user account management.
- Knowledge of networking protocols and configurations (e.g., TCP/IP, DNS).
- Ability to conduct remote support sessions effectively.
- Familiarity with IT security principles and data protection best practices.(
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 2+ years of experience in desktop support or a similar role.
- Proficiency with Windows and macOS operating systems.
- Familiarity with Microsoft Office Suite and common enterprise applications.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
Why choose Addison IT?
- Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics
- Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: Many of Addison’s job openings lead to potential permanent employment
- Connections: You connect directly with hiring managers from renowned organizations
- Options: You are presented multiple employment options near your home
- Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation
IND 005-010
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
