Boston Investor Center Leader

Empower • Permanent • Remote (Massachusetts, United States) • $57.31 - $80.93 / * • 2d ago

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Empower is excited to be adding a new Leader to its team in Boston! This is fully in-person, onsite role and will be instrumental in leading our new Investor Center in Boston, designed to elevate brand presence, deepen customer engagement, and deliver personalized financial solutions in our key Boston market.

In this Branch Senior Manager position, you'll be responsible for leading and managing the day-to-day operations of the Investor Center, ensuring the delivery of exceptional client service and personalized financial advice. Acting as the Supervisory Principal, this role ensures full compliance with regulatory and fiduciary standards while aligning with Empower's mission to provide financial freedom. You will oversee branch performance, client relationships, and team development, while driving strategic execution of Empower's goals.

What You Will Do

Build and influence the successful development of Empower ' s investor center model
Partner with compliance and operations to develop, refine , and monitor branch policy and procedure s
E nsure that all regulatory and fiduciary rules and standards are adhered to by tracking and monitoring the associated records as well as delivering supervisory reviews
Manage the branch's staff through hiring, coaching, goal setting and achievement of goals
B uild and maintain relationships with select clients, understanding their needs, and providing appropriate advice
Oversee the branch's daily operations, including compliance, security and client services standards that reflect Empower ' s brand
Work closely with your team to p rovide financial advice and guidance to clients, helping them achieve their investment goals
Monitor branch's performance, identifying areas for improvement, and implementing strategies to enhance client experience and profitability
Increase Empower's brand presence through community outreach, local marketing , and client events
Collaborate with business partners to grow and enhance the branch's service offerings

What You Will Bring

Bachelor's degree required , MBA preferred
7-10 years' experience in Financial Services industry
Fingerprinting required: FINRA Series 7, 24, 63 and 65 required
Enterprise Mindset - Collaborate across departments and functions, leveraging diverse perspectives to make decisions and secure alignment; prioritize enterprise success over individual or departmental interests
Strategic Alignment - Ensure that departmental plans align with the broader organizational strategy, goals and external environment to drive sustained performance and competitive advantage
Drive Business Performance & Growth - Drive sustainable department results and business growth by demonstrating business and financial acumen, ensuring operational excellence, customer-centric thinking, and performance accountability
Organizational Optimization Allocate resources, delegate responsibilities, and optimize processes to enhance the efficiency, effectiveness, and productivity of a department
Drives Vision and Purpose Communicate the organization vision with a sense of purpose, demonstrate commitment to and provide clear direction and support to drive change and innovation across a department
Build High Performing Teams Build a robust winning team. Assemble and align robust talents and skills across department to maximize potential, foster inclusion and ensure high performance.
Willingness to be onsite daily in our new Boston Investor Center

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$119,200.00 - $168,325.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer • Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12:01 am on:

07-26-2025
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Workplace Flexibility: Onsite

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