Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Director over a P&C Loss Reserving team, you will plan, organize, direct, and staff actuarial activities required to perform the Catastrophe reserve analysis within Loss Reserving. This director will be responsible for the strategic development of a new Catastrophe reserving model that considers all available information of the event, exposures, and claims at the time of the event and continuously refreshes the estimates with new information as it becomes available. The Director will also be responsible for strategically enhancing the Catastrophe reserving process by integrating this model into the existing model and month-end process through effective performance monitoring of the Catastrophe reserving models.
This Director will be responsible for managing all communication around Catastrophe loss estimates in an efficient and effective manner. This communication includes preparing and presenting Catastrophe reserve recommendation monthly to senior executive leadership, live event estimates for major Catastrophe events, and regular weekly and monthly reporting.
This Director will be responsible for developing and training other analysts on the Catastrophe reserving process - creating and maintaining onboarding training documentation and facilitating the technical skills development of the loss reserving team as a whole.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is available for this position.
What you'll do:
- Oversee the development of product line reserving assumptions while ensuring reserve guidelines are met.
- Direct the development of new products and implementation of process improvements.
- Provide short and long-term planning recommendations for unit objectives by developing and analyzing forecasts.
- Manage and is accountable for the work of assigned employees.
- Perform personnel management functions, including employee selection, team building, project/workload assignment, employee training, monitoring of work activity and performance evaluation.
- Ensure that reserve analysis and estimates are congruent with the company's reserve strategy and goals.
- Facilitate the development and implementation of products and projects.
- Monitor competitive market, industry trends, and professional research to maintain knowledge of current activities related to products, regulations, market conditions, and innovative alternatives to achieve financial and market goals.
- Represent USAA's interest at industry level committee meetings.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 8 or more years relevant experience.
- 3 or more years of direct team lead or management experience required.
- Five (5) exams of the Casualty Actuarial Society.
What sets you apart:
- Expert Actuarial experience with loss reserving methods and analyses for personal lines P&C insurance products
- A passion for creative and innovative actuarial work and developing that mindset in less experienced analysts through projects related to this work
- Strong experience translating detailed analytics into manageable visualizations and communicating/presenting the results concisely to executive leadership
- Strong experience performing statistical analysis in Python or R
- Ability to improve existing processes and create new, repeatable workflows to enhance team productivity
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $164,780 - $314,960.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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