Senior UX Researcher, Loyalty (Hybrid)

Target • Permanent • Minnesota, United States • $45.67 - $82.21 / * • 2d ago

The pay range is $95,000.00 - $171,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .

About us

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life. As a member of our UX Product Research team, you'll bring that purpose to life across Target apps, and internal tools through the design of new retail experiences and the evolution of existing ones.

The UX Product Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target's digital products .

About the job
The Senior Researcher is responsible for planning, executing, and synthesizing research to create actionable insights for the cross functional product development team. You will translate research data into powerful stories that help shape Target's digital experiences. This role is a key partner to several functions in the digital group including product managers, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.In

this role you will

Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals

Drive impact in the Loyalty space by conducting and synthesizing qualitative and quantitative research projects, including in-person moderated testing, remote moderated and unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online and in-store intercepts, ethnographies, and shop-alongs.

Utilize both quantitative and qualitative research methods and know when to use one or the other

Support Principal and Lead Researchers with research requests, from scoping initiatives, executing testing needs and synthesizing findings

Support product teams (product managers, product designers, engineering) throughout the research project life cycle - recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis

Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive

Required Qualifications

4 year degree in Anthropology, Social Science, Design Research, Psychology or related field OR 3-5 years of experience practicing UX design research for digital product teams

Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts

Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners

Genuine curiosity about people and experiences

Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights

A strong ability to tell compelling stories from data

Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities

Strong project management skills - experience managing multiple projects at various stages in the product design life cycle

Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application

Proficient in Powerpoint, Outlook, Word and other MS Office software

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role:

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to .

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