Sr ServiceNow Developer with Security Clearance

TEKsystems c/o Allegis Group • Permanent • Illinois, United States • $70 - $85 / * • 1d ago

Job Title: Senior ServiceNow Developer - CT
Telecommute: Hybrid
Clearance Type: Active DoD Secret Clearance
Work Shift: Day Shift
Travel: Occasional travel to Scott AFB, IL; Ft. Meade, MD; or Ogden, UT for on-site support Description:
TEKsystems' Digital Modernization Sector has a career opportunity for a Senior ServiceNow Developer supporting the Global Solutions Management - Operations II (GSM-O II) contract at DISA. This contract includes the Operations, Sustainment, Maintenance, Repair, and Defense of the Defense Information System Network (DISN) within the DOD Information Network (DODIN) in support of the Defense Information Systems Agency (DISA). It also includes support to other key tasks for DISA, including the transformation of DISA's operational mission through innovation, and support to DISA's mission partners.
Candidates must be able to be on site at Fort Meade, Scott AFB, or Hill AFB daily. A Secret clearance is required upon the start of employment, and Security+ certification must be obtained within 14 days of the start date. As a Senior ServiceNow Developer, you will lead configuration, development, support, and maintenance of the ServiceNow implementation. You will work with stakeholders to deliver digital transformation solutions focused on request fulfillment, automated workflows, and ITIL processes such as Request, Incident, Problem, Change, and Knowledge. Primary Responsibilities:
• Lead the standup, configuration, and implementation of ServiceNow's ITSM, ITOM, TSM, TSOM, and OMT modules
• Create and maintain forms, reports, views, workflows, groups, and roles
• Enhance dashboards and reporting capabilities, including scheduled reports
• Configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc.)
• Coordinate and support application and platform upgrades
• Design and catalog business process flows
• Collaborate with the development team to propose and implement solutions
• Design and configure ServiceNow functions to meet operational needs
• Support business process re-engineering for ticketing and order management
• Analyze customer data to improve user experience and network performance
• Troubleshoot and resolve platform issues
• Automate tasks and orchestrate workflows
• Build ServiceNow applications and integrations in an Agile Scrum environment
• Maintain documentation best practices
• Collaborate cross-functionally to support configuration and implementation
• Apply UI/UX requirements to ServiceNow development
• Adhere to coding standards and contribute to technical documentation
• Support data migration and CMDB integration
• Mentor junior developers and guide them through project execution Basic Qualifications:
• U.S. Citizenship required
• Active DoD Secret Clearance
• Security+ or equivalent DoD 8570 IAT Level II certification (must be obtained within 14 days of start)
• Bachelor's degree with 8-12 years of relevant experience, or Master's with 6-10 years (additional experience may substitute for degree)
• 6+ years of experience in technology infrastructure design, development, and support
• 4+ years of ServiceNow development experience
• Experience with ServiceNow upgrades
• Strong customer service and communication skills
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Ability to present to customers and leadership
• Willingness to mentor junior developers and adapt to evolving technologies Preferred Qualifications:
• ServiceNow Certified Application Developer
• Experience with Agile development and testing methodologies
• Familiarity with ServiceNow modules: TSM, TNI, OMT
• Experience with JIRA, Git, and Confluence
• ITIL Foundation certification
• AWS cloud and ServiceNow certifications
• Bachelor's degree in a technical field (e.g., Systems Engineering, Computer Science)
• Experience with large software systems and hardware integration
• Experience with SAFe agile methodology
• Experience transitioning from legacy to modern applications
• Experience with test automation, CI/CD, and DevSecOps
• Experience using Kanban for support team workflows Top Skills - Must Haves:
• ServiceNow
• ITSM
• CMDB
• Development
• JavaScript
• Scripting
• Change Management Top Skills' Details:
1. 7+ years of experience developing in ServiceNow
2. Experience with ServiceNow Discovery and CMDB
3. Experience with OMT and TNI modules
4. Ability to obtain Security+ certification within first 2 weeks of employment Secondary Skills - Nice to Haves:
• UI/UX design experience
• Data migration and CMDB integration
• Agile and DevOps collaboration experience Clearance Level: Secret
This position requires an active DoD Clearance (Secret).
Because an active clearance is required, U.S. Citizenship is mandatory. Hourly Rate Range: $70.00 to $85.00/hour
The above hourly rate range represents a general guideline. TEKsystems considers factors such as responsibilities, candidate experience, education, skills, and market conditions when determining base salary offers. TEKsystems Benefits:
Benefits are subject to change and may depend on specific elections, plan, or program terms. Our benefit plans include:
• Medical, dental & vision
• 401(k)/Roth
• Basic/Supplemental Life & AD&D Insurance
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• PTO & Paid Family Leave

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