Technician 2

Hays Talent Solutions • APPLICATION • Derbyshire, Derby, United Kingdom • £14.45 - £18.87 / * • 1d ago

Join a leading independent technology and services provider as a Technician 2!

Job Overview: Looking for experienced Customer Engineers to support on-site deployment operations. This role involves executing device refreshes, performing secure device build and wipe procedures, providing timely build status updates to the Deployment Manager, maintaining accurate asset records within the Asset Management Database (AMDB), and ensuring all IT equipment is properly configured and supported to meet operational and compliance standards.

Location: Derby

Daily Rate: PAYE - £14.54/hr (Basic) and UMB - £18.87/hr

Contract Length: 3 months

Start/End Date: 17-Nov-2025 to 02-Jan-2026

Work Schedule: Mon-Fri 09:00-17:30

Key Responsibilities

Deployment, configuration, set up laptop unpack
Two customer engineers are required on site, perform device refresh tasks, perform device build and device wipe tasks, provide device build completion updates to the Deployment Manager, update the AMDB (Asset Management Database), configuration and support of equipment.

What is the technical environment, & minimum (technical) skills/experience needed?

Manage laptop and device handover to multiple users and sites
Support printers, scanners, wireless, VPN, etc.
IT equipment Install/Move/Add/Change and Disposal (data wipe and end of life support)
Provide onsite engineering support for clinic deployments
Communicate deployment status
Maintain system configurations and documentation
Track and resolve incidents and requests through the client's ticketing tool
Support post-deployment monitoring, optimisation, and user feedback collection
Backup, restoration, and migration of user data
Inventory management of IT assets including asset auditing

Additional Details

Collaborate with other engineers and stakeholders to resolve complex issues
Excellent verbal and written communication skills
Computer experience, ideally in a corporate environment.
Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices
Resource will be working with 5 other engineers.

How to Apply

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

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