Technician 2

Hays Talent Solutions • APPLICATION • Derbyshire, Derby, United Kingdom • 1d ago

Join a leading independent technology and services provider as an IT Support Engineer!

Job Overview: We are looking for an experienced Customer Engineer to join our client's team on-site in Derby. You will be responsible for device deployment, configuration, and refresh activities, ensuring smooth IT operations and excellent user support during the project.
* Location: Derby DE24 9BD (On-site)
* Daily Rate: £18.87 per hour via umbrella OR £14.54 per hour PAYE
* Contract Length: 17-Nov-2025 to 02-Jan-2026
* Start Date:17-Nov-2025

Key Responsibilities:* Deployment, configuration, and setup of laptops and IT equipment
* Perform device refresh tasks, builds, and data wipes
* Update AMDB (Asset Management Database) and maintain accurate records
* Provide device build completion updates to the Deployment Manager
* Support printers, scanners, wireless, VPN, and other peripherals
* Backup, restoration, and migration of user data
* Inventory management and asset auditing

Key Requirements:
* Experience in IT deployment and configuration in a corporate environment
* Ability to manage laptop and device handovers across multiple users/sites
* Knowledge of IT equipment Install/Move/Add/Change and disposal processes
* Familiarity with ticketing tools for incident and request tracking
* Strong troubleshooting and problem-solving skills. Excellent communication skills for status updates and user interaction

Additional Information:
* Interview Process: 1-stage interview with Deployment Manager
* Team: You will work alongside 5 other engineers
* Hours: Monday - Friday, 09:00 - 17:30

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

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