Associate Growth Specialist, Italian & Spanish Speaker

Associate Growth Specialist, Italian & Spanish Speaker

Marketing Dublin, IE

Full time permanent contract. Dublin, Ireland (Hybrid: 3 days per week in office)

About the Team and Role

As an Inbound Growth Specialist (iGS), you are the first human touchpoint for a high volume of inbound demo requests and free Klaviyo accounts. You provide fast, high quality first interactions with Klaviyo's smallest accounts to create a seamless experience from first touch through purchase.

This team sits within the Marketing organization as part of the Growth motion and partners closely with Sales, Business Development, Product, and Customer Success. The primary goal of this role is to acquire as many high quality new logos as possible while maintaining an exceptional customer experience.

Responsibilities

• Field inbound demand (demos, trials, free accounts, and product inquiries) via phone, email, and other channels.
• Run consultative, decision driven demos focused on one call closes whenever possible for smaller opportunities.
• Do targeted business discovery to understand goals, urgency, and fit.
• Qualify in or out efficiently, so you know where to double down and where to quickly move on.
• Own and work a high velocity pipeline, using strong prioritization and time management to maximize new logo acquisition.

Your Impact

• Drive new logo acquisition as a primary objective, maximizing the number of high quality new customers while maintaining an exceptional customer experience.
• Contribute to broader Growth team goals across free to paid conversion, logo count, ADS, and other core growth metrics.
• Navigate a high volume of incoming product and sales related inquiries via phone and email.
• Consult with customers to advise and design solutions based on e commerce best practices and optimal utilization of Klaviyo's platform to drive customer value.
• Conduct consultative qualification of prospects, and provide demonstrations of the platform.
• Identify and deliver best next steps and/or resources to persuade prospects to purchase and/or activate subscriptions.
• Collaborate cross functionally and with marketing and sales management to improve overall customer experience, including creating a structured feedback loop on product, web experience, onboarding experience, and other key customer touchpoints.
• Demonstrate substantive knowledge of e commerce, SMS, and email marketing.
• Perform other related duties as assigned.

Who You Are

• Fluent English + Italian + Spanish language skills (written and spoken), essential.
• 6 months+ business development experience within a SaaS environment; deal closing experience a bonus.
• Comfortable operating in a fast paced, high volume environment where you're managing multiple conversations and priorities simultaneously.
• A natural communicator who genuinely enjoys talking to customers, understanding their needs and helping them make confident decisions.
• Consultative in your approach, you ask the right questions, listen well and can quickly identify where there is a fit and where there isn't.
• Motivated by targets and energized by hitting and exceeding them.
• A self starter who takes initiative, brings energy to the team and is always looking to learn and improve.
• Proficient with Google Suite and Salesforce or similar a bonus.

Benefits

Base Pay Range in Local Currency: €42,880 - €64,320 EUR. In addition to base salary, the total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events; travel is coordinated in advance.

Equal Opportunity Statement

Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

Other Legal Notices

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed.