D365 CE, Copilot & Microsoft Fabric Specialist - OUTSIDE IR35 - Contract - Partner

D365 CE, Copilot & Microsoft Fabric Specialist - OUTSIDE IR35 - Contract - Partner

I'm looking for an experienced D365 CE and Microsoft Fabric specialist to take ownership of both the data infrastructure and the delivery of a Copilot agent within our CRM environment. This is a dual-focus role: you'll be building the foundations in Microsoft Fabric ingesting and modelling the data sources that will power AI and then delivering that capability as a Copilot agent in D365 CE as the first live use case. The infrastructure you build will be designed for reuse, giving the organisation the ability to extend AI-driven agents across other platforms and business areas over time.
This is a hands-on role suited to someone comfortable working from the ground up defining requirements, shaping architecture, and guiding business users through what's being built and why.

Key Responsibilities

• Design and build the Microsoft Fabric infrastructure required to support AI and Copilot workloads, including data ingestion pipelines, lakehouses, and semantic models.
• Identify, connect, and govern the data sources needed to power the Copilot agent, ensuring data is accurate, well-structured, and fit for AI consumption.
• Architect the Fabric environment with reusability in mind, so that capabilities built for CRM can be extended to other systems and use cases without starting from scratch.
• Configure, deploy, and manage a Copilot agent within D365 Customer Engagement as the first production instance of the Fabric-powered AI platform.
• Ensure compliance, governance, and responsible AI usage across all Copilot interactions and the underlying data infrastructure.
• Validate that CRM-driven Copilot suggestions presented to users are accurate, secure, and aligned with business requirements.
• Define data security models, access controls, and permission structures across both Fabric and D365 CE.
• Collaborate with compliance teams to ensure outputs and data handling meet organisational standards.
• Advise and guide end users and stakeholders on best practices for interacting with Copilot and on how the underlying platform works.
• Make recommendations for continuous improvement based on user feedback, data quality insight, and evolving compliance requirements.

• Proven experience with Microsoft Dynamics 365 Customer Engagement and Microsoft Copilot deployment.
• Hands-on experience with Microsoft Fabric, including data pipelines, Dataflows Gen2, lakehouses, and OneLake.
• Ability to design scalable, reusable data architectures that serve multiple downstream consumers.
• Strong understanding of data governance, security, and compliance frameworks within the Microsoft ecosystem.
• Experience connecting and modelling data sources for AI or analytics workloads.
• Familiarity with Copilot Studio and configuring AI agents grounded in enterprise data.
• Excellent communication skills with the ability to explain technical decisions to non-technical stakeholders and support business users through adoption